Staff assistant

Requisition No : 840831

Agency : Department of Health

Working Title : OPS STAFF ASSISTANT - 64853061

Pay Plan : Temp

Position Number : 64853061

Salary : $17.00 per hour

Posting Closing Date : 11 / 20 / 2024

Total Compensation Estimator Tool

Job Category : Open Competitive

Your Specific Responsibilities :

The OPS Staff Assistant is part of the clerical team supporting the Environmental Public Health (EPH) Department at the Florida Department of Health in Charlotte County (DOH-Charlotte).

This full-time position works directly with the EPH client base including property owners, business owners, builders, engineers, and contractors to provide clerical support for the inspection and permitting processes for various EPH programs.

EPH programs include Onsite Sewage Disposal, Biomedical Waste, Body Piercing and Tattooing, Drinking Water, Food Hygiene, Group Care Facilities, Healthy Beaches, Indoor Air Quality, Migrant Labor Housing, Mobile Home Parks, Public Swimming Pools, Sanitary Nuisances, and Tanning facilities.

This position reports to the Environmental Administrator-HLTH.

• Treats customers, the public and staff with courtesy, respect, and dignity, presenting a positive public image.
• Works independently and performs effectively using EHD, HMS, eBridge, and Access for EPH programs, ensuring that all data is entered and retrieved accurately and timely.

This includes but is not limited to facility / owner information, billing codes and inspections. Prioritizes work assignments to meet required deadlines.

Receives telephone calls and walk in customers. Responds to inquiries. Provides assistance in non-technical matters and / or directs customers to appropriate staff.

Maintains current resource file of community services and refers customers appropriately. Notifies supervisor immediately upon receiving internal / external complaints.

Organizes and maintains files in accordance with official retention schedule. Coordinates master form files and ensures distribution of most current version to all clients and staff.

Accurately types reports, permits, surveys, certificates, forms, and other legal and technical documents as required. Completes all required training.

• Receives payment for services; enters payment in EHD to account for services. Reconciles and submits receipts to the fiscal department daily.
• Participates in quality assurance and quality improvement initiatives.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities :

• Administrative / Clerical principles and practices
• Office procedures and practices
• Methods of data collection
• Statutes, and Rules and Regulations that pertain to the programs
• Use of equipment and supplies related to the position

Qualifications :

• A valid Florida driver’s license and / or reliable transportation is required
• Clerical experience with the Department of Health and / or Environmental Health is preferred
• An associate or bachelor’s degree from a U.S. accredited college or university is preferred

Florida Department of Health Mission, Vision, and Values :

Mission :

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision :

To be the Healthiest State in the Nation.

Values :

I nnovation : We search for creative solutions and manage resources wisely.

C ollaboration : We use teamwork to achieve common goals & solve problems.

A ccountability : We perform with integrity & respect.

R esponsiveness : We achieve our mission by serving our customers & engaging our partners.

E xcellence : We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work :

Port Charlotte, FL

The Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available :

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and / or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised :

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and / or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

For more information, please visit the SSS website : http : / / www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.

Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.

E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and / or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-877-562-7287).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.

0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and / or expertise.

Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge.

These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.

0455, F.S., Drug-Free Workplace Act.

Last updated : 2024-11-07

Salary : $17