What are the responsibilities and job description for the PROGRAM MANAGER 1-B (QUALITY ASSURANCE DIRECTOR) position at State of Louisiana?
Supplemental Information
We believe that our individual differences are our strength, and it forms the foundation that allows our agency to empower individuals to experience a greater quality of life.
Our agency’s vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.
To learn more about our agency, please Visit our website
Potential Benefits:
- Some of our facilities are approved HRSA/NHSC sites. Staff in specific positions at approved sites may be eligible to apply for certain student loan relief programs, which may also include those through the Public Service Loan Forgiveness (PSLF) program.
- Educational opportunities made available to staff.
- Paid holidays for eligible staff. This includes up to 10 statutory holidays as well as additional holidays as declared by the governor.
- Earned Annual (personal) AND Sick Leave for eligible staff. Leave is accumulated and balances roll over each year.
- Health, Life, and Miscellaneous Insurance Plans available for eligible staff, with multiple options at varying costs.
- Retirement Options for eligible staff.
For more detailed information on some of these benefits, you may click on the “Benefits” tab located above.
This Program Manager 1-B (Quality Assurance Director) position is for a vacancy in the Quality Assurance Department located in our Administrative Office. Please see the Examples of Work below for additional information on this position.
This promotional opportunity is open to current permanent employees of Florida Parishes Human Services Authority only.
Salary may be negotiable depending on the chosen applicant’s level of experience. Below is a list of the pay range(s) for the position(s):
- Program Manager 1-B: $29.53/hour minimum - $57.91/hour maximum
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For additional information about this vacancy contact:
Kasi Silbernagel, HR Specialist
FPHSA Human Resources
835 Pride Drive, Suite B
Phone: 985-543-4333 ext. 1408
Email: Kasi.Silbernagel@fphsa.org
Qualifications
Any college hours or degree must be from an accredited college or university.
Job Concepts
Function of Work:
To administer small and less complex statewide health or social service program(s)
Level of Work:
Manager.
Supervision Received:
Broad direction from a higher-level manager/administrator.
Supervision Exercised:
Supervision over lower-level position(s) in accordance with the Civil Service Allocation Criteria Memo.
Location of Work:
Department of Health and Hospitals; Human Services Districts as established; and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.
Job Distinctions:
Differs from Program Monitor-DHH and Program Monitor Supervisor-DHH by the presence of responsibility for managing small and less complex statewide program(s).
Differs from a Program Manager 1-A-DHH by the presence of supervisory responsibility.
Differs from a Program Manager 2-DHH by the absence of responsibility for managing medium size and moderately complex statewide program(s).
Examples of Work
Incumbent in this position serves as the Director of Quality Assurance of Florida Parishes Human Services Authority (FPHSA), providing specialized expertise and oversight in the area of behavioral health services (mental health and substance use disorders), as well as developmental disabilities services. The incumbent also manages the Medical Records department, ensuring medical records are shared in accordance with all state and federal laws and agency requirements. Licensure as a behavioral health professional, such as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Psychologist, etc. would be beneficial for this position to ensure that the incumbent has an understanding of the clinical impact on persons served, as well as the agency, with regard to policies, procedures, licensure, laws, and other regulations.
Salary : $58
