ADMINISTRATIVE AIDE

GRADE

ASTD11\r\n

LOCATION OF POSITION

MDH/Office of Health Care Quality, Columbia, Maryland\r\n

Main Purpose of Job

This recruitment is for multiple full-time positions.\r\n\r\n\r\nThe Office of Health Care Quality (OHCQ) is the agency within the Maryland Department of Health (MDH) that is charged with monitoring the quality of care in Maryland’s health care facilities and community-based programs. OHCQ is an agent of the Centers for Medicare and Medicaid Services (CMS), and is the designated State survey agency in Maryland. OHCQ issues licenses, thereby authorizing the operation of a business in Maryland; recommends certification to CMS, thereby authorizing participation in the Medicare and Medicaid programs; conducts surveys to determine compliance with State and federal regulations; and, provides technical assistance to providers, consumers, and other stakeholders.\r\n\r\n\r\nThis position will provide administrative support to OHCQ's Director of Administration, as well as to other executive team members. This position will maintain and distribute important and confidential records for the agency. This position will also open, sort, read, and distribute incoming correspondence, including paper documents, electronic faxes, and emails in shared mailboxes.�\r\n\r\n\r\nIn addition, this position will provide information to customers, via telephone, regarding federal and State laws, regulations, and processes. Furthermore, this position will direct callers to the correct unit or outside agency. Finally, this position will be responsible for scheduling appointments, interviews, and meetings, along with preparing a room for such an event(s) with audiovisual equipment and online connections.�\r\n\r\n\r\nThese activities support all OHCQ employees and enable them to fulfill their mission to protect the health and safety of Marylanders across the health care continuum. This is an office-based position.\r\n

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. \r\nExperience: Four years of experience performing secretarial or clerical work involving typing duties. \r\nNotes: \r\n1. Additional secretarial or clerical experience may be substituted, on a year-for-year basis, for the required education. \r\n2. Thirty credit hours, with a major in Secretarial Science or Office Technology from an accredited college, may be substituted at the rate of thirty credits for one year of experience, for up to two years of the required experience. \r\n3. Candidates may substitute U.S. Armed Forces military service experience as a Non-Commissioned Officer in Administration classifications, or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work, on a year-for-year basis, for the required experience. \r\n

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should have experience scheduling appointments, interviews, and/or meetings. He/she should also have experience using audiovisual equipment and/or online connections to prepare a room for an appointment, interview, and/or meeting.��\r\n\r\n\r\nAdditionally, the desired candidate should have professional experience preparing draft reports and proofreading documents.\r\n

SPECIAL REQUIREMENTS

A demonstrated ability to accurately type on�a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.\r\n

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application, based on your education, training and experience, as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�\r\nPlease report all related education, experience, dates, and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).�\r\nComplete applications must be submitted by the closing date.�Information submitted after this date will not be added.�\r\nIncorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application.\r\nCandidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this, or other, State agencies.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.�Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.\r\nIf additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information�to, 410-333-5689.�Only additional materials which are required will be accepted for this recruitment. All additional information must be received by the closing date and time.\r\nFor questions regarding this recruitment, please contact the�MDH Recruitment and Selection Division, at 410-767-1251.\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or�Application.Help@maryland.gov.�\r\nAppropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service, at 1-800-735-2258.\r\nWe thank our Veterans for their service to our country.\r\nPeople with disabilities and bilingual candidates are encouraged to apply.\r\nAs an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.\r\n