What are the responsibilities and job description for the SECRETARY - 01192023-41969 position at State of Tennessee?
Job Information
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, MONTGOMERY COUNTY
Minimum Qualifications
Other Requirements
Necessary Special Qualifications: Positions within the Division of Rehabilitation Services of the Department of Human Services will be required to:
Job Overview
Work Activities
- Types a variety of material of narrative, tabular, statistical and other nature including correspondence, memoranda, abstracts, articles, business, case, legal, medical, other reports, and a variety of other items.
- Reviews all material typed for spelling, grammar, structure, logic, and makes suggestions for improvement where appropriate.
- Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
- Communicates by telephone, e-mail, or personal contact.
- Retrieves information from files, internet, and databases regarding personnel, payroll, invoices, accounts receivable, etc.
- Gathers materials necessary for meetings, interviews, and presentations.
- Creates documents and spreadsheets using current office software.
- Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
- Proofreads documents to ensure accuracy of content.
- Screens and directs calls and visitors to proper services.
- Notifies technicians if office equipment is not functional.
- Prepares tabulations and performs a variety of figures including timesheets, mileage, etc.
- Creates documents and e-mails for internal and external communications from copy, rough draft, marginal notes, or verbal instruction.
- Distributes work to units and maintains files for executive or supervisor.
- Performs a variety of routine clerical functions.
- Files documents and items in both paper and electronic formats according to office preference.
- Audits employee timesheets to ensure accuracy and completion.
- Audits business relevant documents for accuracy and completion.
- Monitors inventory levels of standard office supplies to ensure adequate stock for office functionality.
- Monitors office equipment to ensure proper working condition.
- Performs a variety of routine clerical functions such as compiling and assembling information for dissemination.
- Maintains appointment calendars for office staff.
- Inspects office equipment to ensure proper working condition.
Competencies (KSA'S)
Competencies:
Dealing with Ambiguity
Learning on the Fly
Written Communication
Boss Relationships
Customer Focus
Comfort Around Higher Management
Organizational Agility
Approachability
Patience
Time Management
Knowledge:
Knowledge of Computer Literacy
Knowledge of Customer Service
Knowledge of English Grammar
Knowledge of Mathematics
Skills:
Active Listening
Reading Comprehension
Social Perceptiveness
Time Management
Writing
Abilities:
Memorization
Oral Comprehension
Oral Expression
Speech Clarity
Speech Recognition
Written Comprehension
Tools and Equipment Used
- Audio Visual Equipment
- Automatic and Manual Filing Systems
- Calculator
- Copier
- Electric and Manual Hole Puncher
- Electric and Manual Stapler
- Fax Machine
- Intercommunication System
- Laminating Machine
- Overhead Projector
- Paper Shredder
- Pencil Sharpener
- Personal Computer
- Postage Meter
- Printer
- Scanner
- Tape Recorder
- Telephone
- Time, Date, and Serial Number Stamping Machine
- Transcription Equipment
- Two-way Radio
- Typewriter