Office Operations Associate

Sand Ridge Secure Treatment Center (SRSTC) within the Department of Health Services is currently hiring an Office Operations Associate position in Mauston, WI. Work hours are 8:00 am - 4:30 pm, Monday through Friday.

SRSTC opened in 2001 and provides care and treatment for several different patient populations. The center houses Wisconsin’s Sexually Violent Persons Program, provides care and treatment for persons found not guilty by reasons of mental disease or mental defect, and provides court ordered treatment, testing, and education to patients found not competent to stand trial. SRSTC is a 500-bed treatment facility and is part of the Division of Care and Treatment Services (DCTS). Watch this video to learn more about the work of DCTS.

As an employee of the state of Wisconsin, you'll have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $39/month for single plans and $97/month for family plans, after 2 months of state service.
• Premium pension plan with at least a 6.9% employer match in 2024. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer

As an Office Operations Associate, you will coordinate office support functions for multiple departments on behalf of management, patients, and staff. Duties include:

• Providing administrative support services to Housing Units. This includes reviewing and organizing patient records, performing data entry, scheduling meetings, preparing agendas and taking notes, providing assistance to patients and staff, etc.
• Coordinating ordering and delivery of items for patients including reviewing order forms and working directly with vendors.
• Other administrative support duties as needed throughout the institution.

The starting pay is $20.02 per hour, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is in pay schedule and range 02/10.

• All appointees will be required to receive a TB test, which will be administered by SRSTC or medical personnel approved by the facility after their start date.
• All applicants who may be appointed will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

Minimum qualifications include all of the following:

• Experience using Microsoft Office programs including Word and Outlook to perform duties such as creating documents, answering emails, maintaining calendars, etc.
• Experience creating and maintaining spreadsheets using Excel. Note: Applicants who are invited to participate in interviews will be required to take an Excel assessment.
• Experience providing administrative support in an office environment (e.g., answering questions, scheduling meetings, preparing agendas and taking notes for meetings, ordering and maintaining inventory, performing data entry, making copies, etc.).
• Experience organizing, updating, filing and maintaining files in paper or electronic formats.

Well-qualified applicants will also have one or more of the following:

• Experience handling confidential or sensitive information such as personal identifiable information (PII) or health record information.
• Experience providing administrative support to multiple departments.
• Experience working in a healthcare or corrections environment.

Your letter of qualifications is limited to one page. For a guide on developing your resume and letter and what should be included, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

• Once an application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position or for other employment inquiries, please contact Katie in Human Resources at Katherine.hartmann@dhs.wi.gov

The deadline to apply is September 3rd at 11:59pm.