Ticket Checker - Winter 24.25 Seasonal - Full Time

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for eligible employees*
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

Come work and play in the mountains by joining the Lift Operations team.

As a Ticket Checker you will play an essential role to the overall operations of Steamboat Ski & Resort Corporation. Our team works primarily in the lift lines and mazes greeting guests and ensuring their pass or ticket works correctly. This is a unique role at the resort not only providing a fun, welcoming atmosphere for our guests but also ensuring our products integrity by validating passes or tickets every ride.

Housing is NOT available for this position

ESSENTIAL DUTIES

• Provide excellent Guest service

• Greeting, welcoming, and providing information to our guests (verbally, message boards, conditions, etc.)

• Validate Ticket or pass for each rider

• Refuse transportation to individuals without tickets or intoxicated

• Responsible for proper; care, operation, and storage of ticket gates, tablets, scanners, etc. (assigned daily)

• Perform timely and effective ticket resolution

• Courteously handle situations related to ticket issues

• Responsible for; building, maintaining, and tearing down mazes as needed

• Monitors traffic flow in lift lines and provides direction and crowd control as needed

• Comprehensive knowledge of pass and ticket products, special mountain events, and other resort information

• Other duties as assigned

REQUIRED QUALIFICATIONS

• Manage conflicts and difficult situations in a busy environment

• The ability to complete snow grooming, much like landscaping, with lots of raking and shoveling

• Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards

• Compliance with all company policies, safety, and procedures as well as any regulatory requirements

EDUCATION REQUIREMENTS

• High School Diploma or GED equivalent required

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include many region-specific benefits.

Steamboat Springs area base hourly pay range: Starting at $18.50 per hour

PHYSICAL REQUIREMENTS

• Must be minimum 18 years of age

• Read, write, and communicate verbally in the English language

• Stand for long periods of time

• Work outside in extreme weather conditions

• Shovel, scoop, and rake snow

• Perform back and forth twisting motion

• Must be comfortable lifting up to 30 lbs. on a daily basis

• Must maintain a professional well-groomed appearance

• Ski or snowboard experience is helpful but not required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski & Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

Salary : $19