Video Teleconferencing VTC Installation Specialist

Job ID: 2021.63

Do you enjoy learning about new technology and how they can be used to provide cutting edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team! The selected applicant will become part of an existing team, in an environment that will challenge you, force you to continuously innovate, and work on solutions that make a difference. There is a future for you here to support highly visible and strategic programs at SIS! You will realize the rewards of conquering a new challenge in a dynamic and highly-technical working environment that believes our people make the company great and we put them first in decisions to promote from within, host team building events and support a work-life balance. If you love technology and want a career making a difference supporting meaningful Air Force and DOD programs than Stellar Innovations is the company for you.

Job Summary: 

SIS is seeking a talented individual to immediately join our Video Teleconferencing (VTC) Business Group as a VTC Technician and Lead Installer in Warner Robins, Georgia. In this role, you will perform site surveys and work as part of a team to develop room designs that meet customer requirements. The successful candidate will be responsible for providing Tier II-III level resolution, perform system and component troubleshooting, serve as the liaison for manufacturer warranty coverage, and provide VTC and AV related customer support.

Job Duties:

• Provide project coordination, to include scheduling and attending meetings with clients and their technical representatives.
• Responsible for project scheduling and system implementation.
• Perform site surveys of new and existing spaces.
• Work with lead systems engineer to develop room designs, drawings, and functional interconnection diagrams.
• Install VTC-related AV equipment to include displays (e.g., TVs, projectors, display panels), sound control systems, video codecs, and related components and cabling in accordance with DISA-approved system configurations.
• Configure VTC/AV systems, multimedia devices and peripheral equipment as needed.
• Adhere to component and cable labeling requirements.
• Provide on-site maintenance.
• Perform remote and onsite troubleshooting.
• Use common tools to test equipment and network connectivity.
• Interact with local networking team to configure equipment, run new lines, and add network drops.
• Work with local engineering group to add outlets and perform power assessments.
• Travel could be involved at times - may be needed periodically at other locations.

Skills / Qualifications:

• Knowledge and experience with current VTC and AV equipment and technologies.
• Knowledge and experience with system design, control systems, and AV flows.
• Experience conducting site surveys for new room designs.
• Experience conducting site surveys to redesign existing spaces, to include integrating existing equipment where possible.
• Self-starter with the ability to work independently and in combination with a team.
• Thorough working knowledge and experience of the operation, troubleshooting, and maintenance of video conferencing and audio-visual related technology.
• Self-directed and detailed-oriented.
• Strong customer service and communication skills.
• Previous experience in a DoD environment is desired.
• Knowledge of DISA Security Technical Implementation Guides (STIG) and Security Requirements Guides (SRG) is a plus.
• Ability to lift or move up to 125 lbs.
• Ability to stand and/or walk for long periods of time.

Education / Experience:

• CTS certification and any industry certifications a plus.  Example: Polycom, Cisco, AMX, Crestron etc.
• Must be able to pass a criminal and credit background check. Will sponsor a Secret clearance for the right candidate.
• US citizenship is mandatory.

Our mission is to provide customers with innovative solutions designed to help them grow and better manage their operations. We deliver proven concepts of management, design, and integration enabling customers to effectively meet mission critical needs. We maintain our reputation of excellence and achievement through ongoing quality initiatives, and the implementation of industry best practices and employ the most highly qualified, trained, and certified professionals in the business.

SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Physical Requirements: This is a physically demanding job requiring employee to stand or walk for long periods in performance of job-related duties. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate tools. The employee must occasionally lift or move up to 125 pounds.