Head of Strategic Initiatives

Stellar
Dallas, TX Remote Full Time
POSTED ON 8/31/2023 CLOSED ON 10/13/2023

What are the responsibilities and job description for the Head of Strategic Initiatives position at Stellar?

Stellar is a technology-driven marketplace that enables property managers and contractors to successfully resolve home maintenance issues, giving residents peace of mind. We leverage technology to make the maintenance experience seamless, simple and scalable. 

We are hiring stellar people to help us build something incredible - with integrity - and we hope that includes you!

At Stellar, you’ll find yourself on a great team that values ideas over individuals, seeks to learn from every situation, and does what we say we are going to do. You’ll be part of a drama-free culture that values mastering your craft because we know we will be better tomorrow than we are today. If you’re the type of person that goes the extra mile and is challenged when told it can’t be done, then we want to get to know you.  Find out what it means to #BeStellar.

The Opportunity:

Stellar is seeking a highly motivated and experienced Head of Strategic Initiatives to join our dynamic team. In this role, you will be responsible for developing and implementing unique operating models and strategies for launching markets; you will work closely with cross-functional teams to ensure successful execution and drive business growth. If you are a strategic thinker with a passion for operations and enjoy tackling complex challenges, this is an exciting opportunity to make a significant impact in our organization.

The ideal candidate for this role is passionate about using technology to solve real life problems and has a keen focus on operational excellence. We’re hiring a results-oriented, data driven self-starter that enjoys autonomy and contributes to the growth and success in a start-up environment. This role can be based remotely or in our San Francisco Bay Area and Dallas, TX offices. 

Responsibilities:
 
  • Develop and execute our launch strategy for opening new markets, ensuring alignment with company objectives and market trends.
  • Collaborate with internal teams, including Central Ops, Contractor Ops, Finance, and HR, to define and implement unique operating models for our in-market operations. 
  • Conduct comprehensive market research to identify target demographics, competition, and market potential for each new location.
  • Lead the planning and coordination of all activities related to market openings, including market design, staffing, and logistics.
  • Develop and manage project timelines, budgets, and resources to ensure successful and on-time market openings.
  • Collaborate with the Marketing team to create comprehensive marketing and promotional plans for new market launches, ensuring maximum brand exposure and client acquisition.
  • Implement performance metrics and tracking mechanisms to evaluate the success of new market openings and optimize future strategies.
  • Identify and mitigate potential risks and challenges associated with our in-market operations, adapting unique strategies as necessary.
  • Stay updated on industry trends, emerging technologies, and best practices related to Single Family Residence in-market operations and go-to-market strategies, providing recommendations for continuous improvement
Requirements:
  • Bachelor's degree in Business Administration or a related field (Master's degree preferred).
  • Excellent program management skills with the ability to manage multiple projects simultaneously with a keen focus on market operations and expansions.
  • Demonstrated ability to develop and implement innovative operating models for in-market operations.
  • Proactive and results-driven mindset, with the ability to thrive in a fast-paced and dynamic environment.
  • Analytical mindset, with proficiency in utilizing data and metrics to make informed decisions, track performance, and identify areas for improvement.
  • Exceptional communication skills, both verbal and written, with the ability to convey complex concepts to diverse stakeholders.
  • Strong leadership capabilities, including the ability to motivate teams, provide clear direction, and navigate through ambiguity.
  • Proficiency in using project management tools, collaboration platforms, and data analytics software.
  • Flexibility to travel as required for market visits and project coordination.
     

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