What are the responsibilities and job description for the Patient Services Representative/Front Office/ position at Sterling County Family Clinic?
Well established Family Practice Clinic in Sterling City seeks an experienced service-oriented team member for our front desk/check out . Candidate must have an upbeat, friendly, and confident attitude. Must be reliable, efficient, able to multi-task, be self motivated, organized, and an excellent problem solver. Ideal candidate must have strong communication skills.
Preference will go to a candidate with past medical office experience. Team members will be cross trained to other areas of the practice. Experience with Kareo/Tebra EMR a plus.
Requirements:
- Ability to handle difficult situations
- Excellent phone skills
- Greet patients professionally
- Complete and update patient registration
- Verify insurance
- Answering phones
- Scheduling appointments
- Data entry and scanning
- Collecting patient responsibilities and balances
- Working knowledge of medical terminology
- The ability to multi-task, prioritize and handle a high volume of patients
- The ability to work in a team environment
- The ability to interact professionally at all times with patients, providers and team members
- Maintains work area and lobby in a neat, orderly manner.
- Responsibility of locking and unlocking door daily.
- Knowledge of Medical Records is a plus
- Knowledge of how to process referrals is a plus
- Must be flexible and willing to work in multiple locations
- Professional references required
- Bi-Lingual is a plus'
'Work Remotely No
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Medical Clinic: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14