Pre-Owned Sales Consultant

Welcome to the Sterling Automotive Group, a Louisiana dealership that includes Sterling Kia, Sterling Ford Lincoln, Sterling Hyundai, Sterling Dodge Chrysler Jeep Ram, Sterling Buick GMC, Sterling Value Pre-Owned, Sterling Premium Select, Sterling Chrysler Dodge Jeep Ram West, Sterling Buick GMC West and Sunbelt Motors. Our mission is to serve Acadiana and beyond with a sense of pride, professionalism, and a commitment to excellence. In pursuit of that vision, Sterling employees aspire to be much more than members of a sales force; we ensure customers view us as trusted advisors for sales and service needs. Sterling makes every effort to contemporize and further distinguish ourselves from the competition, promising each customer an easy, transparent, and refreshingly honest car purchase and/or service experience.

Position Summary:

The Sales Consultant is directly responsible for counseling customers on their decision journey while purchasing a new/used vehicle from Sterling Automotive. The sales consultant’s position is heavily reliant on digital communications, digital marketing, social selling and face-to-face interactions. Excellent customer service skills are required to assist our customers throughout the sales process, including service after the sale.

Essential Duties & Responsibilities:

• Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
• Vehicle expertise & product knowledge
• Perform high-quality and professional demonstrations of new/used vehicles.
• Follow-up with buyers to ensure referral business.
• Overcome objections and thrive in sales situations
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Negotiations
• Business Development and build clientele 
• Work daily tasks through Customer Relationship Management (CRM) software
• Respond to internet, phone and in-person leads 
• Make an effective delivery by following all details of deals such as paperwork, financing information, turning in used car, etc.

Qualifications:

• Coach-ability 
• Good work ethic 
• Available to work flexible hours & weekends
• Ready to hit the ground running on learning new product in’s & out’s
• Fantastic communication skills with your customers
• Ability to listen and understand customer needs/wants
• Professional, well-groomed personal appearance
• Clean driving record with Valid Driver's License
• Willing to submit to a pre-employment background check & drug screen
• At least 21 years of age, for insurance purposes 

What We Offer:

• Medical -Dental - Vision 
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle pricing
• Family owned and operated
• Long term job security
• Opportunities for growth 
• Employee discounts on products and services

Compensation: Commission Based with Bonus structure

Full-time schedule, including Saturdays. 

No caps on commission! Continuous Sales Training offered. 

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.