5 Years Minimum Experience as a Top Producing Technician in the Plumbing & Drain Cleaning Industry
**BEST IN CLASS WORKPLACE**
The Role
Steve's Plumbing Service is looking for an exceptional Plumbing Service Technician Supervisor to support our team of talented technicians. As a Supervisor, you will work as part of a dynamic and passionate team to maximize capacity, efficiency, and profitability. You will support field staff and exceed customer expectations by accomplishing the highest quality service calls, every time.
Responsibilities
Coach and Supervise the service staff to drive profitable results.
Review Service Titan daily to ensure quality control and company policies are being followed.
Maximize service opportunities for field staff when necessary.
Record and evaluate daily sales performance to review with management.
Present weekly meetings to build a team in delivering superior customer service.
Consistently schedule 1:1 meetings and ride-alongs with technicians.
Monitor performance of field technicians and coach them on how to improve.
Support incoming phone calls from service technicians throughout the day.
Responsible for technicians being dispatched and leaving the shop daily by 8:00 am
Ensure new team members are oriented to the expectations of the Company
Understand the sales criteria and hold your team accountable for exceeding revenue goals.
Completing Service Calls to support customer base as needed
On-call phone availability to assist service staff after hours
Requirements
Proven track record as Top Revenue Producing Tech with 2 years in a coaching/teaching/management role.
Ability to inspire and lead others to attain company goals.
Good presentation skills; able to convey confident and decisive messages.
Detail oriented and highly organized with exceptional follow-through abilities.
High integrity with advanced social skills and ability to make solid connections.
Strong desire to motivate technicians to be better tomorrow than they are today.
Outgoing personality that blends well with a fast-paced, goal-driven environment.
Highly motivated, self-starter who’s flexible and has a great attitude on life.
Overnight travel to other islands on occasion for training and coaching
Full set of Plumbing tools to complete service calls (List will be provided)
Benefits
Fun environment to work in
Stable company
401K w/ Company matching program
Medical benefits
Vacation pay
Holiday pay
Fun contests/bonuses!
Multiple Locations, Honolulu, Maui, & Kona locations
Opportunity to advance within our growing company
Established Company with over 33 years of experience
We are offering a strong compensation package plus the opportunity to grow your pay as we grow our business.
Apply today and start tomorrow!!!
Visit us at stevesplumbingoahu.com for more information.
Salary is based on experience.
Salary: Annual BOE / Quarterly Bonus Opportunities / $10,000 Hiring Bonus!
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