What are the responsibilities and job description for the Audio Visual Technician position at STOPSO?
Brief Overview of Position:
Strategic Operational Solutions (STOPSO) is seeking candidates for a full-time Audio Visual Technician in Vienna, VA to support an intelligence community client. This position may require lifting of certain heavy objects and some technical skills. The position requires a candidate to have an active top secret clearance with ability to obtain/maintain an SCI, and be able to pass a CI polygraph.
Description of Duties:
- Set up, test, calibrate and commission equipment and devices as required to produce fully functional systems. This includes video displays, display systems, screens, cameras, switchers, scalers, processors, transmitters, receivers, interfaces, microphones, mixers, amplifiers, controls, and other active and passive devices
- Support end users during presentations as needed
- Schedule VTC sessions with local and remote site users
- Work incidents from the appropriate ticket queue - receiving, tracking and closing support requests
- Use the Conference Room Scheduling System (CRSS) to monitor daily videoconferencing support schedules and last minute requests
- Recommend and design upgrades to audiovisual and related systems
- Participate in departmental cross-training efforts as both instructor and trainee
- Work Special Projects as required
- Assist with other duties as assigned
Minimum Qualifications:
- Capable of testing, analyzing, correcting malfunctions, and restoring audiovisual systems to full capacity
- Well-versed in the software commonly used in a professional Audio/Video environment
- Knowledgeable in all meeting support activities including Polycom VTC equipment
- Able to support VBrick IPTV server, streaming media appliances and user Set Top Boxes
- Capable of expanding the IPTV system as necessary
- Able to train end users in web, audio and video teleconferencing
- Familiar with basic IP Network administration
- Familiar with meeting room facilities design
- Provide consultation and technical advice in the area of meeting management
- Provide bridge, conference service data management
Education Requirements:
- Bachelor's degree and 5 years’ experience in a relevant field or 10 years’ experience in audio visual services
Certifications:
- Possess one video processing platform certification (e.g., Activu, Jupiter, Christie)
- Hold one control system platform certification (e.g., AMX, Crestron, Extron)
- InfoComm CTS certification