Assistant Store Manager

Department:  Store Operations  

Reports To:  General Manager  

POSITION SUMMARY 

Assist in driving sales and profits in a high volume, complex location. Assists in overseeing and ensuring that the overall store condition complies with company standards including cleanliness, store and foodservice - fast, friendly, and delicious, sanitation, customer service and merchandising – thereby maximizing store profitability, expense control, inventory levels and shortage control. Manage quality and consistent marketing and merchandising of store and foodservice programs. Fosters a coaching environment where team members want to excel and are recognized for their achievements.    

ESSENTIAL FUNCTIONS 

Customer Service   

• Provides Stripes Friendly customer service by greeting and assisting customers and responding to customer inquiries and concerns.  
• Serves customers by maintaining our Stripes Friendly philosophy, supported by a value proposition that every experience will be fast, friendly, and delicious.  
• Maintains 100% in-stock excellence on top selling items.  
• Ensures team members are current on product offerings and promotions.

Operations   

• Drives sales and profits in a high volume, complex location.  
• Analyzes financial data including but not limited to profit and loss statements, shortages, cashier analysis to identify business opportunities and increase sales.   
• Assisting in planning, implementing, and enforcing Company policies, goals, and programs.  
• Ensures quality and consistent implementation of all marketing, merchandising, foodservice, and gasoline programs maintaining an awareness of safety and security and high level of store appearance.  
• Performs other duties as assigned.  

People  

• Delegates and supervises team members in all store responsibilities.  
• Coaches team members on how to handle difficult and complicated situations.  
• Leads efforts to improve team usage of technology and learning Stripes business

POSITION QUALIFICATIONS  

Competency Statement(s)   

• Drive for Results – Gives their personal best every day.  
• Resourceful – Versatile and flexible in responding to business priorities.  
• Ethical – Operates from a basis of sound core values and beliefs. Puts Company policy over personal preference.  
• Customer Centric – Champion customer excellence and deliver on the Stripes brand promise.   
• Team Leadership Skills – Lead others to achieve results through skillful training, coaching, encouragement, and assignment of responsibilities.  

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SKILLS & ABILITIES  

Education/experience:  

• High School diploma (or equivalent) is preferred.

Work Schedule  

Assistant Manager is a full-time position. Must be Committed to work flexible hours, days, nights, weekends, and holidays; Stores operate 24 hours a day, seven (7) days a week; Must be flexible to work Monday through Sunday; On-call duty may be required.    

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead multiple times in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 30 pounds
• Bend at the waist with some twisting multiple times in a shift
• Grasp, reach and manipulate objects with hands.  This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

WORK ENVIRONMENT: 

While performing the duties of this job, the team member performs approximately 90% of all work indoors.  Team members are also exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler.  Team members are also exposed to occasional cold/hot temperatures extremes while performing outside work.

 CAL’s Convenience Inc. is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.