What are the responsibilities and job description for the Field Service Technician position at STS Manufacturing?
The Equipment Service Technician provides excellent technical services and customer service experiences maintaining strong relationships with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.
Key Duties & Responsibilities:
*Perform all on-site installation, repair, maintenance, and troubleshooting tasks providing instructional training to customers
*Continual training of equipment and resources necessary to perform the functions of the department
*Attend Branch and Technical Service meetings scheduled by Service Manager or Branch Mgr.
*Diagnose errors or technical problems by visual and auditable inspection of machines and determine proper solutions
*Dismantle machines and equipment to gain access to and resolve issues
*Diagnose, install, and repair electrical apparatus such as transformers and wiring, electrical, electronic components of machinery and equipment
*Produce timely and detailed service reports
*Monitor work procedures, work schedules, and expedite workflow
*Create and submit a completed expense report each month
*Assist with office / warehouse needs as time permits
Education and/or Experience:
*A minimum 3-5 years of experience in machinery and conveyor equipment experience is required.
*High school diploma or its equivalent is required.
You should be proficient in:
- PLC Troubleshooting Skills
- Mechanical Troubleshooting Skills
- Electrical Troubleshooting Skills
- Troubleshooting Industrial Automation Equipment
Salary info:
$26 - $31 / hr
Salary : $26 - $31
