What are the responsibilities and job description for the Assistant Manager position at Subway?
A SUBWAY Assistant Manager supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. They also create schedules and supervise staff, while maintaining standards of restaurant safety and security. It is very important to provide exceptional customer service as it is a major component of this position.
Pre-requisites::
Education:
- High school graduate
Experience
- Experience in QSR operations, preferably with supervisory experience.
- Requires excellent communication skills, ability to deal with all levels of employees.
- Computer knowledge is desirable.
Physical
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Tasks And Responsibilities:
- Performs all tasks and responsibilities of a shift manager as outlined in shift manager job description.
- Manages a staff of approximately 4 to 12.
- Assigns, oversees and evaluates work.
- Recommends promotion, transfer, or termination of employees.
- May conduct written and verbal staff evaluations.
- Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the Operations Manual.
- As needed, supervises food preparation to ensure that food safety and operations standards are maintained.
- Performs paperwork duties as needed.
- Assists with planning of special events and promotions.
A SUBWAY® Sandwich Artist® greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.
Tasks and Responsibilities:
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
- Prepares food neatly, according to formula, and in a timely manner.
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
- Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
- Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
- Performs light paperwork duties as assigned.
- Completes University of SUBWAY®courses as directed
Salary : $14 - $22
