Business Analyst

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100 year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. Essential Duties & Responsibilities: Determine analytical objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; documenting specifications to encapsulate the business service delivery needs Work closely with team members to identify opportunities to improve Sterling Lexicon analytics by studying current practices, industry trends and identifying needs, with a focus on the short and long term corporate technology goals Recommend controls by identifying problems; writing improved procedures Build KPI dashboards by working within business measurement plan milestones, phases and elements Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Prepare technical reports by collecting, analyzing and summarizing information and trends Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group Interpret, evaluate and interrelate research data and assist leadership in developing integrated business analyses and projections for incorporation into strategic decision-making Plan and coordinate the development of process and time studies in support of strategic planning and operational initiatives, as required and presents findings of studies Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Support and communicate the differences of Run the Business (RtB) and Change the Business (CtB) when requests for changes and enhancements are submitted. Understand and communicate the financial and operational impact of requests, gather expected costs and submit potential charge-back to the business via ROI analysis in partnership with Innovation leader Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Supervisory Responsibilities: Requirements: This position does not require direct reports but does require the need to work with groups of people, facilitate meetings and collaborate with Subject Matter Experts to complete assigned tasks. Other Duties & Responsibilities: Facilitate large groups, manage conflict and arrive at a comprehensive decision Follow-up and follow through on deliverables for the business and from SMEs Participate in occasional department huddles to ensure all parties are aware of project status, timelines, roadblocks and upcoming deliverables Other duties and responsibilities as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education & Experience: Education: Bachelor’s Degree or equivalent work experience Related Experience 10 years in moving and transportation industry with progressive growth Project management experience Business requirements documentation skills and/or participation requirements delivery TRAVEL: Some travel may be required but very limited. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports. Ability to speak effectively before groups of customers or employees of organization. Excellent written and verbal communication skills. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Operations: To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS, timekeeping and other applications used in the performance of job duties. Knowledge of, and experience with, ARIVE applications, PowerBI, Microsoft Excel, and Sql Queries is particularly important. Process mapping experience using Visio or other mapping application Planning/Organization: Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work Certificates/Licenses/Registrations: None required Working Conditions: Cubicle working environment Noise level in the work environment is usually moderate Physical/Environmental Demands: Activity: Stand - Under 1/3 Time Walk - Under 1/3 Time Sit – Over 2/3 Time Use hands to finger, handle, or feel - Over 2/3 Time Reach with hands and arms – under 1/3 Time Climb or balance – None Stoop, kneel, crouch or crawl – Under 1/3 Time Talk or hear – over 2/3 time Taste or smell – None Other - None Physical Activity Level: The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. Manual Dexterity: Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Special Vision Requirements: Specific vision abilities required by this job include close vision and ability to adjust focus. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. The Suddath Companies moves people, businesses and products together with our group of privately-owned companies and family of brands, including Sterling Lexicon, Perdue, Phase Integration, MoveDay and Daryl Flood. Our mission is to serve our customers, communities and each other with the highest level of care, making lives easier by delivering in the moments that matter. Since our inception more than 100 years ago, our values have been and continue to be at the foundation of everything we do. They are: Trust We foster an environment of trust through our integrity, dependability and accountability. We fulfill our promises to each other and our customers. Innovation We look for ways to continuously improve our customer and employee experience by challenging the status quo, taking smart risks and learning from mistakes. Teamwork We collaborate through common goals as one team, welcoming the diversity of ideas, encouraging and supporting one another and celebrating contributions. Caring We show empathy in all that we do, operating with compassion and understanding. We promote a safe and healthy work environment. Agility We overcome challenges by being nimble and resilient, quickly accepting, driving and adapting to change. The Suddath Companies are an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED