Account Manager

The Account Manager will serve as the primary sales and account management representative to the assigned accounts, will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. This individual will utilize experience or expertise to solve problems, develop and execute objectives for self and others, and can effect short-term and long-term business goals.

•  Reliable and independent account management and coordination of SUEZ WTS personnel and technical resources to provide weekly technical services for water and process chemical treatment programs.
•  Participate in daily operational meetings to communicate SUEZ WTS activities and prioritize work scope and provide customer with recommendations to improve facility reliability.
• Learn and maintain awareness of all customer safety and environmental practices
• Determine customers’ needs and provide effective technical service to resolve issues and inquiries.
• Participate in collecting and testing water and process samples at accounts and analyze results to provide recommendations to improve quality of treatment.
• Serve as a technical consultant resource to customers using SUEZ WTS technology to solve identified water and process treatment needs.
• Drive growth by continuously creating and selling value propositions for an assigned account base that focuses on our competitive advantage while leveraging our broad product portfolio.
• Partner across functionally within SUEZ WTS to optimize our solutions offering.
• Develop a plan to effectively meet sales targets by meeting or exceeding key metrics for revenue, account retention, and profitability.
• Works with PLC controls and other equipment, understands water process treatment design, and repairs pumps, instruments and control panels.
• Conducts preventative maintenance and calibrates feed pumps, controllers, feed rate charts and maintains log sheets.
• Occasional transfer of chemical.
• Maintains inventory of all necessary spare parts to perform immediate maintenance, and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.
• Occasional work in confined spaces, including but not limited to vessel entry for boiler inspections.
• Ensures compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle if required and complies with all Environmental Health and Safety (EHS) policies.
• Safely performs all functions and responsibilities of this position while working indoors and outdoors.
• Overnight travel for training and customer sales and service (1-2 days/month).

Compensation: Annual 0.00 - 0.00 USD 
Is relocation for this position offered: No
Number of Job Openings: 1
Company Grade/Band: 

WHO WE ARE LOOKING FOR

Our Ideal candidate will possess the following qualifications:

• Experience in direct sales, customer service, account, or team leadership or industry operations is an asset
• B.Sc. Degree or Diploma in Engineering (Chemical, Industrial, or Mechanical), Biology, or Chemistry, OR equivalent experience.
• Ability and willingness to work in a range of environments including but not limited to industrial facilities, manufacturing facilities, and power industry facilities.
• Demonstrated sales/people skills and/or aptitude.
• The candidate must possess solid communication skills (both written and verbal).
• Demonstrated computer skills, including Microsoft Word, Excel, Outlook and PowerPoint.
• The candidate must be willing to work independently (after proper training) and be a self-starter.
• Customer-centric mindset, able to translate customer issues/needs into profitable business solutions
• Some travel involved
• Valid driver’s license

At SUEZ, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include: 

Health & Life Insurance  

Paid Vacation & Sick Time 

Paid Holidays 

Parental Leave 

401(k) Plan 

Flexible Spending Accounts 

AD&D Insurance 

Disability Insurance

To protect our customers, our employees, and their families, we will require successful new hires to be fully vaccinated against COVID-19 prior to starting employment unless an exemption is granted as required by law. Upon receiving a conditional offer of employment, disclosure of your vaccine status will be required as permitted by state law. Help us protect each other by protecting yourself.