What are the responsibilities and job description for the General Manager position at Suffolk Construction?
| ID | 2023-7405 | Job Location : Location | US-CA-Los Angeles | Type | Regular Full-Time | Category/Department | Executive Operations | Additional Locations | US-CA-San Diego |
About Suffolk
Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development.
Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors." For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
The Role
The General Manager serves as the face of Suffolk in the community, building the company's brand and relationship network. The GM develops and implements Suffolk's strategic plan; communicates all components of that plan and progress made against it to the group. This role is responsible for setting the business direction and strategy for the group, and creating and executing against the group's business plan.
Work Acquisition and Client Management:
- Ensure client satisfaction through formal and informal (client interaction, community events, etc.) channels
- Identify and cultivate new client relationships
- Provide guidance and direction to the local management team on account development and project pursuit strategies
- Assist in strategic subcontractor management
- Oversee the strategy and content of group proposals and/or presentations
- Approve all estimates, general conditions and fees
- Actively participate in industry events and associations
Group P&L Management:
- NOI forecasting and maintenance projections
- Revenue and income projections
- G&A planning and management
- Risk management
- Cash flow
- Contracts to prescribed limits
- Coordination of legal matters
Development of People:
- Recruit key staff and approve all hires proposed by the local management team
- Support and approve training and curriculum development and planning
- Create group organizational structure and staffing
- Oversee and direct the administrative and support functions of the group
- Implement strategy and development of Suffolk's business development proposals with the goal of winning new construction projects. This includes management of all components for the proposal, Quark production of the layout, printing and binding of the books and making sure delivery is handled.
- Assist in production of Suffolk's collateral materials including corporate capabilities books, award submittals, ads and presentations.
- Assist with events as needed including company meetings, topping-off parties, groundbreakings, conferences and sponsorships.
- Assist in keeping Suffolk database updated with current project information.
- Assist in the Suffolk Newsletter and Suffolk Magazine production when necessary.
- Assist with job tracking and CRM.
- Career pathing
- Development
- Retention
- Must possess Suffolk's Core Values: Passion, Integrity, Hard Work and Professionalism, and Caring.
- Bachelor's Degree and 20 years in the construction/management services industry.
- Energetic, enthusiastic self-starter with excellent verbal and written communication skills and an eye for detail.
- Outstanding team player with excellent interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong work experience in Southern California and deep relationships with developers, designers and subcontractors in this market.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Suffolk Construction and Liberty Construction are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.
