Front Desk Supervisor

Sugaring NYC is an organic body waxing and lash studio. We are also the #1 fastest growing beauty franchise in America, with over 50 stores nationwide.

We are looking for energetic, creative, and enthusiastic Front Desk Supervisors to join the Sugaring NYC team at our upcoming Deal, NJ location. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

We are seeking individuals with

- Excellent Organizational and Communication Skills

- Passion for the beauty industry

- Thorough understanding of Zenoti, and Google Workspace is a plus

The Front Desk Supervisor's job responsibilities include but are not limited to the following:

- Coordinates and oversees the day-to-day workflow of subordinate staff in the location.

- Support and supervise the estheticians in that location

- Consistently delivers remarkable customer service

- Conducts or assists with performance evaluations that are timely and constructive.

- Effectively communicating and executing new operational initiatives and policies in your location

- Meeting company (and State Board) standards on store cleanliness and organization. Ensures that all Sugaristas are maintaining company hygiene and cleaning protocols, which includes end-of-shift room checks and intermittent room checks throughout the day if necessary.

- Maintains cleanliness of common areas such as the restroom and reception area.

- Maintain location maintenance logistics such as minor repairs and garbage and recycling.

- Responsible for all technological devices in store such as iPad, router, computer, and internet

Requirements and Qualifications:

The successful candidate must have the following experience, skills, and education:

• Excellent verbal and written communication skills
• Excellent time management, organizational, and follow-up skills
• Ability to utilize new techniques and ideas
• At minimum, must work five(5) front desk shifts of six(6) or more hours, including one shift on Friday and one Weekend Shift.
• Computer literacy

• Three (3) years of managerial experience with proven leadership ability in a spa, retail or professional setting
• Must be enthusiastic, personable, and ambitious
• Able to direct and train staff as necessary

As a member of the Sugaring NYC Team, you will receive:

- Training that is built towards your success

- Discounts on services, products and much more

- Long-term growth and strong earnings opportunities

- Health insurance and benefits coming soon!

- Very competitive compensation that includes:

• $20 per hour
• Weekly Pay!
• 1 Week Vacation Pay after 1 year, 2 weeks after 2 years and 5 floating holidays.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 25 pounds at time

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Our facilities are fully masked and follow hygiene protocols and guidelines that have been developed under the guidance of board-certified infectious disease specialists.

Ability to commute/relocate:

• Deal, NJ 07723: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 1 year (Required)
• Supervisor: 1 year (Preferred)

Work Location: One location