What are the responsibilities and job description for the Showroom Manager position at Sullivan Inc.?
For over 55 years, Sullivans has been a leader in the home décor industry and one of the best-kept secrets in the Sioux Falls area. True to our tagline, "Home Begins Here," not only do our customers recognize us as a partner for our quality and versatile products that help create "homes", but our employees have also found a home here.
We are currently seeking a someone with a knowledge of design trends, sales strategies and showroom operations. The Showroom Manager plays an integral part of preparing the showroom for each show by assisting the design team with setup and helping to drive sales during the market shows.
This is a part-time position requiring approximately 4-6 weeks a year at our showroom in the World Market Center in Las Vegas.
Essential Functions:
- Showroom Sales
- Greet and assist customers in a prompt, friendly, courteous and professional manner during show and non-show visits in order to meet showroom sales goals.
- Maintain showroom hours for regular daily operations as well as for show dates.
- Update the computer and check email daily.
- Assist sales reps when they are working with customers.
- Place orders accurately and thoroughly; close out sales at the end of each day
- Assist with planning, preparation and coordination of gift and product shows.
- Showroom Maintenance
- Perform general housekeeping tasks on a daily and weekly basis: regularly clean all shelves, display cases, glass fixtures and products; vacuum daily, keeping crown moldings and baseboards clean; change lightbulbs as needed; wash windows and maintain the galley regularly; order and maintain office cleaning and galley supplies.
- Maintain and update walls according to product availability; prepare individual samples and merchandising displays for sale when out and discontinued; complete duties as deemed necessary by the home office.
- Change labels as needed to reflect 'out for season', etc.
- Replace or repair missing or damaged products.
- At the end of each day make sure showroom is clean, computers shut down and electrical is turned off.
- Showroom Resets
- Assist merchandise and design teams with showroom resets as needed.
- Prepare showroom prior to team's arrival; this includes but is not limited to painting walls, receiving and opening product, etc.
- Work with the Director of Merchandising and VP of Sales regarding hiring temps to assist with new product set ups.
- Assist with walls and prep work on any and all product arriving for the reset.
- Be prepared to work additional hours with the design team during the setup.
Qualifications:
- Must have strong customer service and sales abilities.
- Must be self-directed, with strong organization skills.
- Must have strong verbal communications skills, in person and on the phone
- Must have good problem-solving abilities and critical thinking skills
- Must follow directions well in order to properly display products by color, style, etc.
- Must have good PC skills.
- Must be able to work additional hours, including overtime, when preparing for and during shows; must be able to lift, carry and work with merchandise up to 50 pounds; must be able to work safely on stools/stepladders; must be able to lift, reach, bend, twist, lean and squat while preparing and placing merchandise.
Education and Experience
- Previous customer service and/or sales experience is required.
Salary : $0