Part Time Construction Office Manager

Sum Bridges Construction and Maintenance provides an amazing experience to its customers and is looking for a Part Time Construction Office Manager to be responsible for most Office job duties. Duties and responsibilities include working closely with customers for scheduling, answering calls, answering questions about products and recommend the right solutions and coordinate with Field Staff for schedules and Office Communications. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. You should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of the Office Manager are to achieve excellent customer service while consistently meeting the office goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service
• Assess customers needs and provide assistance and information on product features
• Follow and achieve department’s goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively plan out customers projects and coordinate with Team.
• Remain knowledgeable on products offered and discuss available options
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Construction Manager or similar role
• Basic understanding of best customer service practices
• Proficiency in English
• Advanced Math skills
• Working knowledge of customer and market dynamics and requirements
• MUST HAVE COMPUTER SKILLS AND EXPERIENCE
• MUST HAVE CONSTRUCTION EXPERIENCE or be familiar with Construction and Maintenance
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus

Job Types: Part-time, Temporary, Contract, Internship

Pay: $22.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Tuition reimbursement

Schedule:

• Monday to Friday

Experience:

• Construction: 1 year (Required)

License/Certification:

• Driver's License (Required)
• training or experience with BUILDERTREND? (Preferred)

Work Location: Multiple Locations