What are the responsibilities and job description for the Relief Sales Representative/QA position at Summit Beverage?
Description
Relief Sales Representative
Regular; Exempt
PURPOSE OF POSITION:
The Relief Sales Representative/QA will be the primary source of route coverage for key members of the sales team for both scheduled and unscheduled absences. The Relief Sales Representative will be responsible for servicing Summit Beverage customers by selling products and meeting their specific needs while covering a route. Individuals are responsible for the sale, distribution, placement and merchandising of products in retail accounts throughout the territory being covered. Duties include customer relations, account receivable collections and maintaining a weekly schedule of appointments. Will also complete MillerCoors QAM certification. Conducts Quality Audits and documents results monthly. Conducts 20 to 25 account salesman audits per month and provides required compliance documentation to Beer Division. Monitors all aspects of the MillerCoors distributor quality standards for monthly compliance and participates in annual brewery audits.
KEY ACTIVITIES:
Daily Duties:
- Pre-plan sales objectives and run route as efficiently as possible; Call on accounts according to established frequency; Observe accounts for sales opportunities.
- Inspect work and work back stock for proper pricing, rotation, and positioning; Merchandising duties as required.
- Ensure compliance with Summits Beverage’s product quality assurance standards (outdated, damaged, un-sellable, etc.).
- Maintain sufficient inventory levels (including call-ins).
- Maintain account receivable collections for each assigned account.
- Deliver factual and persuasive sales presentations, Close sales calls effectively.
- Document and maintain accurate records (route books, re-cap forms, etc.) before next sales call; Maintain customer logs for profiling customer needs.
- Meet or exceed sales volume and profitability commitments; Meet or exceed distribution goals.
- Recommend and perform resets as needed and/or directed; and,
- Execute all ad features; Execute displays greater than competition.
Company Duties:
- Adhere to Company policies and procedures.
- Learn Summit Beverage products and take initiative to improve overall beer, N/A knowledge as well as basic wine knowledge.
- Adhere to all applicable Federal, state, and local regulations regarding the merchandising of alcoholic beverages.
- Maintain valid Montana driver’s license and keep a good driving record; and
- Does not abuse equipment and maintain company property such as company vehicles.
Professionalism/Capabilities:
- Investigate and resolve all customer complaints in a timely fashion.
- Maintain appropriate dress and appearance per Company standards.
- Punctual for all account calls, scheduled meetings, presentations, staff trainings, and meetings.
- Display a high level of interpersonal communication (supplier, employee, customer).
- Demonstrate accuracy and thoroughness in all areas of responsibility to ensure quality of work.
- Establish and maintain effective working relationships; and
- Show sound judgment, decision-making, and accountability.
QUALIFICATIONS:
Education & Experience:
- Bachelor's degree from an accredited college or university preferred; and
- 3-5 years of direct sales experience preferable in a beer and/or wine sales environment or a related industry; or
- 5 years of industry specific experience in a beer and/or wine sales environment or related field.
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):
- Strong beverage industry and company product knowledge.
- Writing reports, business correspondence, and presentations.
- Ability to continuously lift/carry/move 35 lbs. and occasionally up to 165lbs.
- Ability to stand for long periods of time (including bending, reaching, lifting, pulling, etc.).
- Ability to exercise initiative and judgment in interpreting policies and procedures, delegating responsibilities, monitoring administrative activities, and evaluating the performance of staff and contracted vendors.
- Ability to establish and maintain effective working relationships with staff, vendors, other governmental agencies, and the public; Ability to promote positive public relations and to convey the objectives of the facility to various groups and individuals.
- Excellent computer skills.
- Excellent management skills; Excellent budgeting skills.
- Ability to work on own initiative; Ability to handle wide range of tasks; and,
- Understand and effectively communicate Summit Beverage's organizational mission and goals.
Salary : $42,000 - $45,000