National Veterans Services Coordinator

Summit BHC
Franklin, TN Full Time
POSTED ON 10/14/2022 CLOSED ON 11/25/2022

Job Posting for National Veterans Services Coordinator at Summit BHC

This position is responsible for representing Summit BHC to the Department of Veterans Affairs and Veterans Service Organizations (VSOs), as well as hosting those representatives when visiting our facilities. This position is responsible for knowing Summit BHC mission, vision, and philosophy: who we are, who we serve and what makes us unique. The Business Development department tells that story in a way that makes us known locally, regionally and nationally. Employing creative approaches with well-established methods for growing our reputation among professional referrals is a must.

Reports to: Director of Veterans Services

QUALIFICATIONS

At least a Bachelor’s Degree in a Behavioral Health-related field, Business, Marketing or an equivalent combination of education, experience, and training that provides the required knowledge, skills and abilities. A minimum three (3) years’ experience in the marketing, addiction and/or mental health treatment field. Candidates should have a good understanding of the veterans’ services market and referral base. Candidates must be organized and demonstrate the ability to multi-task and have well-developed relational skills treating all people with dignity and respect.

PERFORMANCE EXPECTATIONS

  • Consult with the Director of Veterans Services in developing and implementing business development programs.
  • Demonstrate comprehensive knowledge of Summit BHC programming and clinical practice and Corporate Business Development policies and guidelines.
  • Maintain a schedule of primary sources including Department of Veterans Affairs Medical Centers, VA Outpatient programs, and VSOs. Document every contact in the appropriate Customer Management Relationship system.
  • Maintain business development referral/admission records and statistics, including the preparation of business development reports and materials.
  • Target and create new strategies for increasing business in a highly competitive market.
  • Develop yearly and quarterly marketing plans with specific goals
  • Develop and maintain key business development accounts and respond to all business development opportunities.
  • Develop and implement community workshops and seminars, held within the facilities or community.
  • Represent the facilities at civic and professional functions as approved.
  • Further the goals and positive, professional image of the facilities by acting as a major link between the facilities, referral sources and the general public.
  • Take direction, guidance, training and support from the Director of Veterans Services.
  • Generate face to face meetings and admissions activity per goal as indicated by the Director of Veterans Services.
  • Maintain collaborative working relationship with Admissions Department.
  • Perform other duties as assigned.

WORKING CONDITIONS/PHYSICAL DEMANDS

  • Travel for community outreach, public relations, and marketing activities.
  • Work in office environment and be able to tolerate gradient levels of standing, walking, stooping and lifting up to 30 pounds.
  • Tolerate stressful situations and various conditions.

Qualified applicants should apply by submitting their resume to katie.ross@summitbhc.com.

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