Operations Support Manager

Elior North America is seeking an Operations Support Manager. This role is “hands-on” where teaching and training is imperative. The role will assist the District Managers with the oversight of assigned facilities, ensuring leadership and guidance in operations, finances, human resources and client relationships, while providing guidance to the facility Food Service Directors.

The Operations Support Manager will be responsible for:

• Actively support and apply all company and facility policies and procedures to ensure the highest quality of service is being provided to our customers.
• Visit assigned facilities as directed. May act as the facility Food Service
• Director in the event of FSD absences, staff shortages, etc.
• Assist District Manager in addressing facility needs as necessary.
• Demonstrate working knowledge of operational, accounting and human resources policies and procedures (i.e. new hire process, payroll, etc.).
• Support Food Service Director with and evaluate each facility’s performance in the areas of food production, menu and recipe standards, health and sanitation standards, uniforms, purchasing, cash systems, inventories, safety, payroll, human resources compliance and recordkeeping.
• Assist in planning, developing and implementation of culinary production for special events and catered functions (as needed and if applicable)
• Assist with new account openings and account closings.
• Keeps District Manager informed of facility activities, needs, and concerns.

Minimum Requirements for the Operations Support Manager:

• Minimum 2 years’ experience coordinating food service operations.
• Demonstrated ability to lead and guide teams.
• Strong ability to communicate effectively, both verbally and in writing.
• Possess professionalism and passion for customer and client relations.
• Ability to travel.
• Ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education, and skills.

About Elior North America

Elior North America enhances people’s lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 17,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry.

We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies.

Click here to view a video about Elior North America

Elior North America is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.