Business Office Assistant

Find your joy here, at Summit Point and Summit Corners, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more!

This role will support both Summit Point and Summit Corners in Macedonia, Ohio.

You belong on our team if you are interested in:

Business Office Assistant is responsible for supporting the business office functions at the community, primarily focusing on AP and/or AR as well as payroll tasks. This position serves as the community’s support resource for handling and managing questions/inquiries from residents and their families as well as our own employees related to, among other things which may include, cash receipts, ACH and check deposit preparation, resident entries into Yardi Voyager Senior Housing system to produce resident monthly billing statements and complete month end procedures. The role acts as a support and back up to the Business Director. May be necessary to perform recruiting and interviewing assistance as well.

Responsibilities:

• Assists with implementation and assures all employees are following Company policies and procedures, and assist administering, coordinating, and directing all activities in accordance with the policies and procedures, benefit enrollment, orientation, and general HR responsibilities and compliance.
• Ensures compliance with all laws, rules, and regulations (i.e., HIPAA, State Regulations, OSHA, and infection control protocols, etc.)
• May include maintaining electronic records for community, input census activity, payment posting for Private and Medicaid, ancillary charge entry based on documentation received from properties in Yardi Voyager Senior Housing system in order to produce monthly billing statements and complete the month end process.
• Ensures that documentation and data entry into Yardi Voyager is in accordance with company policy and procedures for SOX compliance.
• Assures accurate completion of admissions forms, contracts, etc.
• Tracks state requirements as indicated for training, certifications and licensure, and maintains records required by licensing agencies. If appropriate, be thoroughly familiar with the financial terms of any Medicaid waiver or other government payor program in which the Company participates.
• Assists the Community Team with a target of a high degree of customer satisfaction.
• Maintains a professional demeanor with all Residents, families and friends, third party providers, professional referrals and the general public in representing the Community and the Company.
• Complies and prepares data/reports on a weekly, monthly and annual basis.
• Reports all suspicions of abuse, neglect, or financial exploitations immediately to a supervisor.
• Offers support to the Business Director in his or her absence by fielding staff, resident and family complaints/concerns, executing policy and procedure, and assisting with lease signings.
• Effectively communicate with Business Director and Executive Director and corporate office staff to obtain documentation required for record keeping.
• Assist the Medicaid Billing Coordinator with MCO and State Billing and follow up.
• Assist the Business Director with the Accounts Receivable and/or Accounts Payable process management.
• Support and assist in completing the payroll process for all staff in the community.

Education and Experience:

• High School Diploma required, Associate preferred in the area of Accounting or Finance or a related field and one year
  of experience with business office functions; or an equivalent combination of education and experience.
• One (1) to Two (2) years’ experience working in an office setting

Skill/ knowledge requirements:

• Working knowledge of general accounting, billing and collections and expense management practices.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.
• Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.