Service Technician

Sun Solar is seeking a qualified Service Technician to join our growing team of professionals. We are innovative leaders in clean energy, striving to create a sustainable planet through alternative energy solutions. We are in search of professional, self-motivated critical thinkers to join our organization and help us provide affordable energy to the region. Sun Solar is one of the fastest growing companies in the nation, earning a spot on the Inc 500.

Come join our team and be part of the fastest growing industry in the nation!

Duties & Responsibilities:

• Handle multiple service calls a day throughout the Cahokia, IL area, both residential and commercial sites.
• Delivers high level of customer service by addressing customers' questions and concerns and effectively communicating system specifications, performance metrics, and variances to ensure 100% customer satisfaction.
• Responsible for being a subject-matter expert on processes associated with the installation of PV Systems and maintain a strong understanding of PV design requirements.
• Troubleshoot, maintain, service, and repair residential and commercial solar PV systems and associated equipment to ensure proper operation of installed systems.
• Carry out on site testing and troubleshooting with manufacturers' technical support services to determine cause and remedy of system failure(s).
• Provide complete and thorough documentation and reports upon completion of each assigned job.
• Communicate with other company departments internally to ensure customer expectations are met.
• Maintain accurate knowledge of processes and procedures within the service department to guarantee quality service ticket completion.
• Other duties as assigned by Service Manager.

Job Requirements:

• Must be at least 21 years or older.
• No major traffic violations.
• Ability to work in inclement weather and an average of 45 hours a week
• Excellent communication skills (both written and verbal)
• Ability to climb ladders, bend and kneel repeatedly throughout the day and able to work at heights
• Reliable transportation
• Must be a team player
• Ability to lift 75 lbs and 50 lbs continually
• Dependable and on time
• May be required to operate digging/trenching equipment.
• Knowledge of hand & power tools recommended.

Qualifications:

• Job related experience in solar and/or construction industry.
• Trades experience in electrical is preferred.
• Understanding of the NEC Codes that relate to Solar PV Installations
• PV installation, design, and troubleshooting experience is a plus.
• OSHA certification preferred but not required.
• Roofing experience is also a plus.

Benefits:

• 401k with a percent company match, Paid time-off (Major holidays, birthday, and 10 days of vacation (accrual first year)). Health Insurance, Dental, Vision, Life Insurance, Short /Long term Disability Insurance, etc.; Per Diem and Hotels provided for overnight stays.