What are the responsibilities and job description for the Veterinarian Clinic Scheduler position at Suncoast Humane Society?
This position is responsible for greeting pet owners and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating pet information, checking pets in and out and acting as a liaison in reporting any suggestions or concerns to management.
Primary tasks and responsibilities
· Coordinates schedules with pet owners, shelter and clinic
· Communicates treatment date schedules to internal departments as appropriate to ensure treatment is delivered by established deadline
· Interacts with external customers, and internal staff to obtain information needed to facilitate treatment plan, scheduling prioritization, resolution of technical issues, incorporating changes, and identification of other special requirements
· Coordinates flow regarding, scheduling and customer requests
· Communicates with customer regarding scheduling, medical status, and technical issues
· Maintains accurate records
· Utilizes computerized system for tracking, information gathering, and/or troubleshooting
Education and experience
· Must be at least eighteen years of age
· Must pass work eligibility requirements
· HS Diploma or GED required
· Experience preferred, but willing to train in Microsoft Office Suite, Specifically Excel
Full Time - with full medical benefits
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Health insurance
Healthcare setting:
- Clinic
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
Ability to commute/relocate:
- Englewood, FL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Salary : $13 - $14