Market Coach

Sundance
Brighton, MI Full Time
POSTED ON 8/13/2024 CLOSED ON 11/5/2024

What are the responsibilities and job description for the Market Coach position at Sundance?

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

Live Mas with a career at Taco Bell...


Sundance Inc. a franchise of Taco Bell - Currently we operate over 175 locations within Michigan, Illinois, Wisconsin and Iowa. We are continuing to grow our company and looking for some new talents within the states we do business to help build a better Bell!

The Market Coach has the responsibility for overseeing the people, processes and overall operations of locations. They drive excellence in day-to-day operations; train, coach, & support managers; plan and set goals; focus on problem solving/process improvement; set standards; recognize and motivate area managers, unit level management & their teams. A strong track record of developing talent, leading during change and exceeding customer expectations is required.


Additional Responsibilities Include:

  • Provides leadership for each manager in the market to ensure customer satisfaction.
  • Leads the way by working with each Area Coach in the market to deliver profit goals and meet targeted sales objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times.
  • Ability to help oversee and open new units – fast growing pass
  • Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers.
  • Aggressively develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality.
  • Absolutely uncompromising execution of the highest standards of local health and safety codes, and company safety and security policy.
  • Leads recognition and motivation efforts throughout the market.
  • Does not compromise in creating and maintaining a safe environment for employees and customers.
  • Has authority to hire and fire (or participate in those decisions)
  • Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market.
  • Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; identifies trends and takes to R&M Business Partners
We offer the following:
  • Competitive starting salaries and high paid bonus
  • Promote from within philosophy; people first company culture
  • Comprehensive training programs
  • Health, vision, dental benefits, 401k options, and paid vacations

We are a Drug Free Company- Prior Drug screen and Background checks are completed- As well as random yearly drug testing.

The ideal candidate for the Market Coach position will possess:

  • Good communication skills, and strong interpersonal and conflict resolution skills
  • Exceptional team building capability
  • Basic business math and accounting skills, and strong analytical/decision-making skills
  • Basic personal computer literacy
  • 4-year College or University Degree
  • Three to five years of successful, high sales volume, operational management experience in a multi-unit Fortune 500 environment.
  • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction
  • Required Driver’s License

We are proud to be an Equal Opportunity Employer.

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