Office Staff

SUNLEE USA
Spanaway, WA Full Time
POSTED ON 10/30/2022 CLOSED ON 11/28/2022

What are the responsibilities and job description for the Office Staff position at SUNLEE USA?

Job Description

  • Reporting office progress to head office and working with head office to improve office operations and procedures
  • Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
  • Coordinate work with Head Office in term of Accounting, HR, Inventory and Sales as detail follow: Accounting and HR, Deposit, Apply Check/ AR
  • Monitoring and Ordering inventory
  • Physical check inventory for counting stock, damaged, returned etc.
  • Issuing and Submitting document (RMA) in case damaged and returned to Head Office
  • Allocate sales order in warehouse system
  • Receive purchase order in warehouse system
  • Posts and process customer payments by recording cash, checks, wire and credit card transactions
  • Generate and process customer monthly statement of accounts.
  • Maintaining accounts receivable files and records
  • Support the credit department with credit applications and credit memos.
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.
  • Resolves collection issues by examining customer payment plans, payment history, credit line.
  • Invoicing/ Collections
  • Data entry/Customer Service
  • A/R, taking CC Payments

Qualifications:

  • Bilingual (English plus another, Thai/ Vietnamese/Chinese)
  • Experience in customer service
  • Experience in office work
  • Proficient Computer Skills (Windows)
  • Word, Excel, Internet Browsing, Email Etiquette
  • US work authorization (Required)
  • Outstanding Communication Skill and Team Work
  • Outstanding multitasking and problem-solving skill

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Spanaway, WA 98387: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 2 years (Required)

Work Location: One location

Salary : $18 - $20

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