Content Developer

Brief Description of Sunnova

Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable.

At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better.

If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!

The Content Developer Position

Sunnova Energy is searching for a talented Content Developer to join our team! This individual will help us take our digital and in-person training content to the next level. The ideal candidate will have solid skills with the latest authoring tools and adult learning methods. In addition to building training content and assessment, a candidate must also be adept at managing relationships with subject matter experts (SMEs) and multiple development projects across varying timelines. The Content Developer reports to the Manager of Learning and Performance Support and is a part of the larger Learning and Development Team, that serves our Dealer Sales and Operations Organization.

• Works together with internal stakeholders to identify and define training requirements.
• Develops and designs digital online and/or instructor-led training content that creatively achieves the learning outcomes.
• Works independently while regularly collaborating with the enablement team and other cross-functional departments.
• Run weekly webinars and in-person training.
• Ensures content developed is in line with product direction, company goals, marketing guidelines, and L&D Team strategy.
• Maintains training content updates through rapid evolution cycles.
• Maintains an awareness of current industry trends including LMS utilization strategies, course authoring tools, and best practices in virtual and in-person learning.
• Attends relevant internal meetings with stakeholders to stay current on products, platforms, compliance measures, and other value additions.
• Builds and maintains relationships with SMEs during the development, design, review, and updating phases of content development.
• Infuses content with role-based, learning levels, and workflow elements as well as interactive active learning principles.
• Creates training objectives and metrics to assess if objectives are met.

• High School Diploma or GED
• 1-3 years of experience with content development, digital marketing, instructional design, adult learning theory, learning and development, training or any combination of experience that would realize success.
• Competency with the latest digital authoring and creative tools; Articulate 360 (Storyline and Rise), Camtasia/Snagit, Adobe Creative Suite (InDesign, Illustrator, Photoshop, and Premiere), Canva, and advanced PowerPoint skills.
• Experience and passion for designing, building, and maintaining world-class digital and in-person learning content.
• Working knowledge of instructional design and adult learning methodology with the ability to translate highly complex and technical information into dynamic, inquiry-based online and in-person training content.
• Experience developing learning and development content for internal sales, account management teams, and external sales audiences.

• Experience designing animations, motion graphics, and multimedia in web courses is a plus.
• BA/BS degree in an applicable field
• Certificate in Learning, Design, and Technology or Higher Education in Learning, Design & Technology, or Instructional Design & Development preferred.
• 1-3 years of working in the solar industry.
• Experience working in large, matrixed organizations.
• SalesForce experience; running and creating reports.
• Experience developing content for workforce teaching and instruction preferred.
• Ability to adapt and respond in a dynamic, fast-paced, customer service-focused environment characterized by rapid change, minimal lead times, and multiple competing priorities.

• Thrives in a fast-paced, ever-changing, and agile environment.
• Ability to handle multiple projects, report regular status, and accurately scope and deliver on time
• Excellent interpersonal, written, and verbal communication and documentation skills
• Strong written and verbal English grammar, spelling, punctuation, usage & pronunciation
• Strong software and computer skills, including content development programs, Learning Management Systems experience, and MS Office applications

•  USA Remote
• Remote environment if a remote employee
• May require traveling (less than 10%) with the enablement team, to Dealer locations, Sunnova office locations, or to Houston HQ as needed

• Extended periods of time working at a computer workstation

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to the onsite fitness center in Houston and/or discounted fitness memberships through health provider
• Complimentary garage parking in Houston

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.