What are the responsibilities and job description for the Front Desk Agent position at Super 8 by Wyndham at Olympic National Park?
We are looking for a well-groomed, friendly hotel front desk agent to be responsible for welcoming guests, managing online and phone bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and by phone.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Assist housekeeping inspecting rooms.
- Assist laundry by folding any linen that was not finished by the end of day.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
- Must be able to carry 30 pounds up and down stairs.
Job Type: Part-time
Pay: $16.50 - $17.50 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Port Angeles, WA 98362: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Required)
- Front desk: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
Salary : $17 - $18