Customer Service/Sales Representative

As consumer defaults are on the rise, come see what all the excitement is about. Join our fast-growing GLOBAL team and learn why “The Superlative Way!” sets us apart!

Superlative RM is dedicated to helping consumers regain their financial freedom by resolving past-due financial matters. Our company relies on driven and passionate people who understand the reward of following “The Superlative Way!”. We have re-invented the culture of the receivables management industry by creating a technologically advanced, positive, and supportive work environment for people to thrive! Our ideal candidate is someone who has high energy, personable, focused, and ready to work. Superlative RM is excited for you to join our ever-growing team and to experience “The Superlative Way”!

Job Summary:

Superlative RM is an established leader in the receivables management/revenue cycle management Industries. We are seeking talented Professionals who share our values and want to participate in our growth. Our representatives are responsible for partnering with consumers to resolve their outstanding debts in a fair and timely manner. If you can be to work every workday on time with a Positive Attitude, we are for you!

Perks:

• UNCAPPED BONUS OPPORTUNITIES
• Fun/Collaborative Work Atmosphere
• Casual Dress Attire
• Games, Giveaways, and Cash Incentives
• Internal Advancement/Management Training Programs
• Monthly Team Member Acknowledgements

Job Functions:

• Work independently and maintain consistent work efforts in a fast-paced environment to effectively manage a portfolio of consumer collection accounts.
• Effectively work with consumers through sensitive and challenging financial situations and analyze their personal financial information to negotiate the most expeditious resolution for delinquent accounts.
• Demonstrate professionalism and courtesy when working with consumers and other team members.
• Adhere to quality standards and ensure proper and lawful interactions with consumers.
• Meet or exceed monthly production goals.
• Travel and Additional Hours maybe required based on role with the company.
• Be to work every day on time with a POSITIVE ATTITUDE
• Be able to schedule personal needs before work, after work, during breaks and lunches.
• Work at your assigned space for an entire 8 hour scheduled shift by either sitting or standing.
• Any attendance or punctuality issues in the initial 30 days of employment may require you to reapply for the position.

Skills/Knowledge/Education:

• Recent College Graduates from accredited Tier 1 Colleges and Universities are encouraged to apply,
• Degrees in Business, Communications, Finance, Accounting, Analytics, Computer Science and Entrepreneurship a plus
• Accelerated Management Training Programs for qualified applicants.
• Inquisitive in nature with demonstrated ability to think critically and problem solve.
• Strong negotiation and communication skills
• Ability to effectively prioritize work and multi-task in a fast-paced environment.
• Excellent verbal and written communication skills, including active listening skills.
• Bilingual English/Spanish is a plus.
• NO EXPERIENCE REQUIRED WILL TRAIN RIGHT TEAM MEMBER!

Superlative RM helps consumers resolve their credit issues and improve their financial situation. We recognize that confident people, with the right skills and proactive ideas, will enable us to continue our success. If you are self-motivated, strive to exceed challenging goals, and demonstrate personal initiative to achieve high standards of performance, Superlative RM can provide an exceptional career opportunity for you.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Phoenix, AZ 85044: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18