What are the responsibilities and job description for the Remote data entry Specialist. position at Supersonic INC.?
Overview: We are seeking a motivated and experienced Customer Service Representative with a strong proficiency in LinkedIn to join our remote team. In this role, you will be instrumental in providing exceptional customer support while utilizing your expertise in LinkedIn to engage with our community and enhance our brand presence.
Responsibilities
Responsibilities
- Respond promptly to customer inquiries through various channels including email, chat, and social media platforms.
- Utilize LinkedIn to interact with customers, addressing their queries and concerns effectively.
- Optimize LinkedIn profiles and company pages to increase visibility and engagement.
- Monitor LinkedIn trends and industry developments to provide insights to the marketing and sales teams.
- Collaborate closely with internal teams to create LinkedIn content that aligns with company goals and messaging.
- Proven work experience as a Customer Service Representative or similar role.
- Expertise in using LinkedIn for business purposes, including profile management and engagement strategies.
- Excellent communication skills, both written and verbal.
- Ability to work independently and efficiently in a remote work environment.
- Familiarity with CRM systems and customer support software.
- Strong problem-solving abilities and a customer-oriented approach.
- Competitive salary based on experience and skills.
- Flexible remote work schedule.
- Opportunities for professional development and growth within the company.
- Joining a diverse and inclusive team passionate about delivering exceptional customer service.
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