What are the responsibilities and job description for the Installation Manager position at Surfaces Construction Group LLc?
FLOORING INSTALLATION MANAGER
Summary/Objective:
Primary duty is to ensure a remarkable flooring experience by managing all customer service aspects and functions relating to flooring installations; year round installer recruiting; works closely with installers to coordinate jobs, conduct site inspections, offer issue resolution and support operational practices in alignment with company standards; display high level of customer service skills by building and developing relationships with customers, installers, and vendors.
Competencies
- Flooring installation/construction coordinating and best practices
- Analytical and problem-solving abilities
- Time Management/Organization Skills
- Strong interpersonal/relationship building skills
- Excellent/professional oral, written communication
- Personal Initiative, Effectiveness, Credibility
- High emotional intelligence
- Computer/Software Skills: Microsoft 8 and higher, proprietary technology
Minimum Qualifications:
- 2-5 yrs flooring industry knowledge and/or experience
- Working knowledge of scheduling, and team development
- Proficiency with Excel and Microsoft Office suite systems
- Proven track record for increasing sales/improving workflow
- Must have valid driver’s license and maintain current insurance status
- Flexibility to work nights and weekends, as needed
Preferred Qualifications:
- Associates Degree or higher in related field
- Previous home improvement retail experience
- Proficient in speaking business/professional Spanish
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus pay
Education:
- Associate (Preferred)
Experience:
- flooring industry: 3 years (Preferred)
Language:
- professional spanish (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location