Senior Product Design Manager - Growth

SurveyMonkey
Ottawa, ON Remote Full Time
POSTED ON 8/11/2023 CLOSED ON 2/10/2024

What are the responsibilities and job description for the Senior Product Design Manager - Growth position at SurveyMonkey?

What we’re looking for

We’re looking for a seasoned Product Design Manager who has experience with product-led growth and a passion for design that drives sustainable business growth. Reporting to the VP of Research and Design, your mission is to make it exceptionally easy for millions of people around the world to discover, trial, buy, and use our suite of products and services. This is an opportunity to lead a design team at the heart of our most important business transformation. 

What you’ll be working on

  • Attract, develop, and retain a diverse, world-class team with a strong sense of purpose and belonging; provide guidance, mentoring, and coaching to ensure the team is performing at their best
  • Use experimentation, customer feedback, and data-driven insights to shape the experience strategy and deliver high-impact design work  
  • Partner with Product, Engineering, Marketing, Brand, Research, and Content to deliver “right size” solutions that drive learning and incremental improvement
  • Focus on the customer journey end-to-end, from discovery through onboarding, partnering with the teams responsible for marketing touchpoints to ensure a cohesive experience 
  • Stay up-to-date on design trends and best practices in the product-led growth and e-commerce space

We’d love to hear from people with

  • Experience managing product-led growth efforts, as a lead designer and manager
  • A proven track record of hiring and growing designers at all levels
  • Passion for driving sustainable business growth by increasing acquisition, monetization, conversion, and retention throughout the end-to-end customer funnel
  • Strong leadership presence with the ability to evangelize design, and influence at all levels of the organization
  • Strong analytical skills, with the ability to consume data across many different sources (research, analytics, etc) and derive insights to inform design

#LI-remote

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