COMMUNITY SERVICES OFFICER

1. Relieve sworn sheriff deputies by handling time-consuming, non-hazardous calls including: the preparation of check and fraud cases; providing traffic and/or crowd control for accidents, parades and other special functions; assisting with routine traffic matters; assisting in the location of missing juveniles and adults.
2. Coordinate and maintain community crime prevention activities (i.e. Neighborhood Watch Program); act as a liaison between the Sheriff's Office and the general public in regards to crime prevention activities; promote and maintain positive public contacts and relations to ensure the community remains a vital part of crime prevention; make public presentations to the community and various groups about crime trends and techniques for preventing crime; provide training to community businesses, schools, residents and other governmental agencies on home safety, school safety, drug and gang recognition/prevention, internet safety, senior fraud, identity theft, vehicle burglary/theft prevention and other crime prevention activities.
3. Perform follow-up coroner's casework including: making autopsy arrangements, contacting the physician(s) and making a determination as to certifying the cause of death, contacting family or next-of-kin, safeguarding and releasing property.
4. Take and file initial reports of crimes from the public at the counter, over the telephone, on-site, or where there are no suspects at the call location; make follow-up calls as required; deliver emergency and non-emergency messages to appropriate personnel; contact appropriate sworn personnel to handle the more difficult situations; refer reports to sworn a deputy if immediate follow-up is required or when a suspect has developed.
5. Collect, label and process evidence; take photographs; collect fingerprints, blood, hair, clothing and other samples; deliver property, evidence and documents to other locations as assigned; interview witnesses, assist with crime scene security and prepare written documentation of actions and observations.
6. Ensure compliance with Vehicle Code requirements for conducting a hearing at the request of the register owner and/or legal owner of a towed or stored vehicle; follows a post storage authority hearing, or upon the completion of the statutorily stored period and provide a release to the registered and/or legal owner of the vehicle.
7. Assist with special projects and assignments.
8. Provide information, directions, and other services and assistance to the public; may respond on behalf of the Sheriff's Office to citizen letters.
9. Photograph and fingerprint individuals as assigned; testify in court as required.
10. Perform a variety of duties to enforce specific sections of the California Vehicle Codes and Sutter County ordinances; respond to reports of abandoned vehicles and neighborhood parking complaints; proactively patrol county to enforce parking codes and regulations; identify parking violations and issue warnings and citations as applicable; tow vehicles as required; advise the public on laws and regulations affecting parking.
11. May oversee adults or juveniles participating in work release and/or alternative sentencing programs and provide instruction in the proper use of tools and equipment and worksite safety; supervise them while performing building and grounds maintenance at various sites.
12. Perform standard office support duties and data entry tasks; maintain records of work performed.

The following are the minimum qualifications for this position.  Possession of these qualifications does not ensure that an applicant will be interviewed.  Applications will be reviewed in comparison with all other applications received. 

Knowledge of:  Methods and practices of civilian law enforcement support work; local, State and Federal laws, statutes, codes, rules, regulations and procedures related to the work; computer applications related to the work; basic interviewing methods and principles; basic principles of evidence collection and preservation; principles and practices of record-keeping management; principles and techniques of making effective oral presentations; principles and processes for providing quality customer service; techniques for dealing with the public, in person and over the telephone, often where relations may be confrontational or strained; proper English usage including, grammar, punctuation, rules of composition and spelling; safe work methods and safety regulations pertaining to the work; standard office practices and procedures, including filing and the operation of standard office equipment.
 
Ability to:  Comply, interpret and apply County, State, Federal, local, department, and division laws, statutes, codes, rules, regulations, procedures, policies, ordinances and regulations; obtain accurate and detailed information; prepare, maintain, file and index a variety of reports, records and other written materials; collect and maintain accurate evidence records; prepare accurate, clear, concise and comprehensive written materials; understand and follow oral and written directions; effectively using tact, patience, courtesy, and discretion in dealing with staff and the community; deal successfully with a variety of individuals from various social-economic, ethnic and cultural backgrounds; operate an updated computer system; perform calmly, purposefully and appropriately in emergency and stressful situations; make rational judgments and decisions in a timely manner particularly in situations involving potential risks; maintain composure in very difficult situations; process a high volume of work amid interruptions; operate a motor vehicle skillfully and safely.

Education and Experience:  Graduation from high school or equivalent and one year of extensive general public contact experience or law enforcement and/or criminal justice system experience.
 
 Essential duties require the following physical skills and work requirements:
Requires the abilities to maintain mental capacity which allows the capability of exercising sound judgment and rational thinking under varied circumstances; ability to think and act quickly in emergencies; effectively deal with personal danger; ability to see, hear and communicate orally.  Requires the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as typing, filing, data entry, and/or use of calculators, or other office equipment or supplies; requires the ability to perform on-site field inspections including exertion of a moderate amount of physical effort to stoop, crouch, climb, sit or walk for prolonged periods of time. Able to lift, push, pull and/or carry equipment, materials and supplies up to 50 pounds without assistance and up to 75 pounds with assistance. Requires the ability to operate a motor vehicle.
 
Other Requirements: 
Ability to successfully complete an extensive and thorough background investigation which includes Live Scan fingerprinting.  Successfully complete a medical and psychological examination. Work off-hours, nights, weekend and/or holiday shifts.
 
License or Certificate:
The ability to obtain a valid California Class C driver' s license within ten (10) days of employment and maintain a valid California Class C driver's license.

Recruitment Process:
The recruitment process for this position includes completing an application and participating in oral interview(s).  Please notify the Human Resources Department prior to the final filing date for this position if you believe you have a disability, which would make it difficult to participate in any portion of the recruitment process and would require reasonable accommodation. Sutter County reserves the right to require medical documentation concerning the need for accommodation. Offers of employment are contingent upon investigation of employment history, references, drug testing, medical review/exam and fingerprinting in addition to other appropriate requirements of the position.
 
NOTE: Sutter County utilizes E-Verify to confirm the eligibility of employees to work in the United States.

The County of Sutter is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals with disabilities.  Sutter County encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer.