What are the responsibilities and job description for the Department Coordinator I position at Sutter Health?
Position Overview:
Qualifications:
Under general supervision, the Department Coordinator I performs the day-to-day operations for the department. They will work in conjunction with the entire management team to assist with data collection, data analysis, and projects in relation to operational initiatives. They will be responsible for coordination of department schedules, meetings and /or events and may provide support and\or training to other administrative roles within the organization.
• Provides support for specialized projects and reports for their department within a timely manner
• Updates and maintains monthly or weekly reports relevant to the department
• Manages or updates Excel worksheets and/or expense reports as assigned
• Provides administrative support to management staff, writing memos and letters
• May assist in special organizational projects requiring research, teambuilding, ect
• Maintains internal organization and scheduling within their department
• Answers incoming calls and returns voicemails for the department
• Performs daily projects and tasks unique to their specialized department which can include managing outlook calendars, department and/or conference room schedules, identifies any problematic trends and proactively makes adjustments
• Accurately enters department related data into appropriate systems within a timely matter
• May monitor staffing levels and will provide back up support when needed
• Participates in continuous improvement recommendations and projects within the department
Qualifications:
Required Qualifications:
- High School graduate or equivalent education / experience
- Type at least 35 words per minute
- 6-12 months previous working experience in a customer service position, preferably in a medical / healthcare environment.
Preferred Qualifications:
- Six months experience in a medical facility
- Graduate of a medical receptionist program
- Completed Medical Terminology course
Skills & Knowledge:
- Intermediate computer skills to include keyboarding, mouse movement and data entry skills
- Proficiency in spreadsheets, presentations, Org Chart software using pivot tables, formulas and graphics
- Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
- Ability to work with others in a flexible and cooperative manner
- Ability to maintain composure during challenging interpersonal interactions
- Strong verbal/written communication and active listening skills; including excellent interpersonal skills and telephone communication
- Bilingual in one other language is desired for this role to better serve the community and patient population
Organization:Palo Alto Medical Foundation
Employee Status: Regular
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours:8 Hour Shift
Days of the Week Scheduled:Varied Days
Weekend Requirements: One Weekend Shift a Month
Schedule: Full Time
Hrs Per 2wk Pay Period:80
Applications Accepted:All Applications Accepted
Employee Status: Regular
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Day
Shift Hours:8 Hour Shift
Days of the Week Scheduled:Varied Days
Weekend Requirements: One Weekend Shift a Month
Schedule: Full Time
Hrs Per 2wk Pay Period:80
Applications Accepted:All Applications Accepted
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