Systems Engineer (Cloud)

Swisher is a leading lifestyle brand for adult consumers headquartered in Jacksonville, Florida. Our superior customer relationships, innovative thinking, and action have driven the company to grow and adapt for 160 years. The legendary company we are today is a result of our unrelenting drive to shape the experiences of tomorrow.

As we shape the future, we are looking for people to continue to build on our history of pushing boundaries, shattering expectations, and evolving to solidify connections with adult consumers. In pursuing our mission, we require a passionate team of diverse backgrounds, viewpoints, and ideas. Our strong brand heritage provides our employees with challenging and rewarding careers, along with real growth opportunities.

Position Overview
The IT Systems Engineer Cloud is responsible for assisting with the design, implementation and support of enterprise-wide solutions that reduce operating risk in alignment with architecture and business needs. This includes analyzing, developing, modifying, testing, and maintaining the systems.

The Role

• Engages in enterprise-wide design, development, implementation, and deployment and utilization of system and software tools.
• Lead continuous improvement efforts for IT infrastructure and related systems while collaborating with other IT personnel.
• Leads lifecycle planning and the development of long-term strategy for systems.
• Develops and maintains system config, procedural and technical documentation.
• Responsible for system provisioning, troubleshooting, maintenance, and upgrades.
• Performs all system scheduling, change control, security and applicable operational policies and procedures including communicating with other teams when making changes.
• Monitors daily operations of systems and associated components for availability and performance.
• Assists with the design, build, management, monitoring, and support of IT systems and related components.
• Assists with the Design, Execution, Support, and Optimization of Disaster Recovery Failover and Failback.
• Assists with performance and tuning analysis, capacity planning, support, strategic technical planning, problem resolution tracking, and software upgrades and installation.
• Maintains and supports Active Directory, File Servers, Print Solutions, Backups, Virtualization, Physical Servers, Virtual Servers, Systems related Infrastructure Tool sets, ITSM Tool, DNS, O365, Azure, and Storage Appliances.
• Provides technical guidance and serves as the escalation point for other team members.

The Experience Needed

• 3 years of hands-on systems engineer designing, building, and operating medium to large enterprise systems (compute, storage, virtualization, etc.)
• 1 years of experience with deploying and managing Microsoft cloud technologies such as Azure, Azure AD, Azure AD Connect, Azure AD DS, IaaS, or Intune
• 1 years of experience with deploying, configuring, and maintaining Microsoft Active Directory, AD FS, DHCP, DNS, and Group Policies
• 1 years of experience with deploying, configuring, and maintaining VMware virtualization environments
• 1 years of experience with PowerShell and other scripting languages
• Base understanding of networking (firewalls, application delivery controllers, TCP/IP networking, VLANs)
• Knowledge of various aspects of system design and design best practices.
• High level of experience and troubleshooting of Windows Operating Systems
• Strong verbal and written communication skills
• Proven ability to manage own work and meet deadlines
• Proven track record of systematic problem-solving and troubleshooting skills
• Bachelor's Degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

The Preferred Experience

• 3 years of experience with deploying and managing Microsoft cloud technologies such as Azure, Azure AD, Azure AD Connect, Azure AD DS, IaaS, or Intune
• 3 years of experience with deploying, configuring, and maintaining Microsoft Active Directory, AD FS, DHCP, DNS, and Group Policies
• Master's Degree required in Computer Science, Information Systems, or related field

What we offer

• Great benefits package, including a full suite of health benefits, a generous 401(k) Plan, paid parental leave, a strong rewards and recognition program, and a focus on mental health and well-being.
• An inclusive environment with Employee Resource Groups to join and volunteer opportunities.
• A Hybrid work schedule.
• Professional growth and development programs to help advance your career.
• Challenging environment with big goals and the opportunity to make a significant impact.

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