What are the responsibilities and job description for the Scheduler position at Symbion Healthcare?
JOB TITLE: Scheduler
GENERAL SUMMARY OF DUTIES: Responsible for entering cases into computerized surgery scheduling platform. Collecting and distributing information concerning surgical cases.
SUPERVISION RECEIVED: Office Manager
ESSENTIAL FUNCTIONS:
- Scheduling surgeries for multiple physicians.
- Must be capable of multi-tasking and working with a diverse population.
- Other duties as needed.
EDUCATION/EXPERIENCE:
- High School
- 2 years of previous experience scheduling appointments and/or surgeries
- Experience with insurance
KNOWLEDGE:
- Knowledge of clinic policies and procedures.
- Knowledge of computer systems, programs and spreadsheet applications.
- Knowledge of medical terminology and be familiar with scheduling software.
SKILLS:
- Skill in gathering information.
- Skill in written and verbal communication and customer relations.
- Experience in a medical office as a scheduler.
- Fast and accurate data entry.
- Service oriented, patient demeanor.
- Ability to multi-task, manage time effectively, and deliver results.
- Strict attention to detail.
- Intermediate computer skills and knowledge of Microsoft Office.
ABILITIES:
- Ability to work effectively with medical staff and external agencies.
- Ability to identify, analyze and solve problems.
- Ability to deal courteously and professionally with internal and external customers.
- Ability to provide excellent customer service.
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Occasional evening or weekend work.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
