Pharmacy Data Entry Technician

Overview

Symbria Rx Services is seeking a team oriented, experienced Remote Prescription Entry Technician who shares our commitment to ensuring the health and wellness of seniors. The primary purpose of this position is the computer data entry of prescription orders and other patient information in an efficient, productive and accurate manner.

(***This is a remote position that must live 100 mile radius away from Woodridge, Illinois or must live in either Colorado, Indiana, Missouri, Ohio or Wisconsin)

• Long-term care Pharmacy Data Entry experience required
• Experience with FrameworkLTC and Docutrack systems strongly preferred

HOURS: 

Working hours are M-F 8:00-4:30pm but hours change depending on business needs. While the majority of scheduled hours will be 8am-4:30p, this shift is considered a floating position and may be required to work split shift, earlier or later shifts and weekends depending on business needs.

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Prepare audit sheets and provide feedback to supervisor.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• Work collaboratively with other team members and supervisor to ensure that best-practices are shared.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.
• Use Microsoft Teams (instant messenger) and comply with standard requirements.

Qualifications

Education and other qualifications required

• High School diploma or general education degree (GED).
• Illinois Pharmacy Technician License and Certification (CPhT) as per State requirements.
• Long-term care pharmacy data entry experience required
• Experience with FrameworkLTC and Docutrack systems
• Advanced keyboarding skills and general computer knowledge of programs including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Ability to read and interpret prescription terminology and medications and strong knowledge of brand/generic drugs.
• Exceptional time and data management skills, organizational and problem-solving skills, ability to prioritize workload and comfortable working independently.
• Ability to multi-task while talking and listening to clients while accessing, reading and inputting information into numerous computer software applications.

Remote (home office) qualifications required

• Must currently live outside a radius of 100 miles or more from the Woodridge, Illinois pharmacy location.
• Must currently live in a state Symbria Rx Services is licensed in.
• Illinois Pharmacy Technician license must be active and valid or in applied-for status with proof of application prior to start date.
• Permanent residence with a defined working space and mailing address.
• Must be willing and have ability to commute to the Woodridge, IL pharmacy location (or alternate company designated location) at a minimum once per year and no more than two times annually for any mandatory meeting and/or training.
• Ability to complete I-9 work authorization in person preferably at either a Symbria Rx pharmacy location or Symbria Rehab community or may use a notary office as alternative.
• Signed acknowledgement of Telecommuting Policy. 

Why work at Symbria?

• 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
• Competitive compensation
• ESOP retirement plan
• 401(k) & Roth 401(k) plans
• Employee Assistance Program
• Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) + 6 Holidays and Yearly Tuition Reimbursement.

EOE

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