Technology Learning Specialist

Symetra has an exciting new opportunity to join us as a Learning Technology and E-learning Specialist! 

About the role

As a Learning Technology and E-learning Specialist, you will design and develop e-learning content for our core businesses. You’ll conduct needs analysis with subject matter experts, training specialists, and managers and apply instructional design methodology to develop engaging and inclusive content, focused on helping employees be more effective in their roles. You’ll work with stakeholders to understand how to develop training in support of business outcomes and focus on return on investment. Ultimately, you’ll support our goals to empower employees by helping to shape learning initiatives and enriching the learning culture.

What you'll do in this role 

• Partner with SMEs from various parts of the organization on developing engaging and dynamic e-learning content for areas such as, onboarding, product knowledge, customer service, technical tools, sales, etc.
• Perform needs analysis to create blended learning solutions (e-learning, video, job aids, knowledge checks, etc.).
• Leveraging storyboards, established templates, training outlines for content creation, use design concepts to build visually appealing material.
• Maintain and measure success of content and make improvements as needed.
• Review existing training programs and make recommendations on effective curriculum design to ensure learning transfer.
• Apply instructional design methodologies and adult-learning theory to create new curricula that supports career progression.
• Oversee multiple training projects, schedule meetings, in effort to meet deadlines and build and maintain relationships with SMEs, training specialists and managers.

What we offer you

“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. - AVP Internal Sales, Training and Development 

“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. - Actuary III 

“Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. - Financial Reporting Lead Senior Analyst 

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

Want more details? Check out our Symetra Benefits Overview 

Compensation

Salary Range: $75,300 - $125,600 plus eligibility for the company annual bonus program.

Your education, skills and experience

• High school diploma required.
• Minimum 3 years professional experience in designing and implementing corporate e-learning solutions.
• Required experience applying instructional design principles, agile methods, learning technologies and project management skills together in the design, development and maintenance of learning programs.
• Experience in e-learning instructional design, adult learning theories and best practices.
• Successful track record of delivering interactive learning solutions via multimedia authoring tools, such as Articulate Storyline and Rise, Vyond, Camtasia, and/or other emerging technologies. Ability to assess a situation and provide a well-thought-out recommendation or solution.
• Outstanding communication skills, ability to partner and collaborate to get work done as a team.
• Technologically savvy, organized, able to manage multiple projects at the same time.
• Strong problem-solving, troubleshooting, critical thinking, and planning skills.
• Demonstrate dependability, agility, and high attention to detail.
• LMS administration, SharePoint administration/design a plus. Expertise with multiple learning and content management systems, including system implementation at an enterprise scale.
• Professional training certification preferred.

We empower inclusion.

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom.

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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Salary : $75,300 - $125,600