What are the responsibilities and job description for the Technical Writer position at Synergis IT?
Title: Technical Writer
Duration: 12 Month Contract
Location: Cambridge, MA
Technical Writer Top 3 Daily Responsibilities:
· Write, review, publish, and maintain high-quality technical content while adhering to company documentation standards. Key content types and associated standards will include requirements, specifications, test descriptions, processes, and conceptual information. Incorporate feedback from relevant stakeholders (e.g., engineers, product managers, program managers, marketing, legal, customers) to align content with user needs and product/program goals.
· Identity and address gaps in help content
· Expand help content to make it actionable
Other Responsibilities
· Add contextual help to the tool to clarify tasks for users
· Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
· Participate in cross-project and cross-functional collaborations
· Manage expectations and maintain relationships with stakeholders with guidance.
Technical Writer Required Education, Experience and Skills:
· Bachelor's degree or equivalent practical experience.
· Experience in technical writing, product documentation, or online publishing.
· Excellent written and oral communication and interpersonal skills.
· Experience working in collaboration with technical and sales stakeholders on a daily basis.
· Must be a self-starter who is able to manage multiple tasks under tight deadlines and work independently.
· Ability to quickly grasp and communicate technical concepts.
· At least 5 years of experience in commercial software, with at least 2 years experience in user experience design
Technical Writer Preferred Experience and Skills:
· Experience with travel industry is a strong plus.
· Computer Science degree a plus
· Must be a self-starter who is able to manage multiple tasks under tight deadlines and work independently
· Excellent written and oral communication and interpersonal skills
Job Types: Full-time, Contract
Pay: $40.00 - $55.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Can I have your email ID?
Experience:
- Microsoft Powerpoint: 6 years (Preferred)
- Technical Writers: 5 years (Preferred)
Work Location: One location