IT Manager - Dynamic Equipment
Job Posting for IT Manager - Dynamic Equipment at Synergy Equipment
The IT Manager is a strategic, hands-on IT leader who is responsible for the build-out, improvement, maintenance, and administration of our growing company’s IT systems, including networks, employee devices, applications, overall capability, security, availability, and reliability. This individual will also help support the digital growth goals for the company. This role provides the full range of IT infrastructure operational functions to the remote workforce and future company offices for the organization’s hardware, software, and voice/data network solutions while also performing local administration and operations functions as appropriate per standards, policies, and procedures. This role reports to Senior Leadership and end users to innovate and drive continuous improvement enabled by IT solutions.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Plan, organize, control, and evaluate IT and electronic data
- Hire, Train and develop a team of IT Professionals
- Managing help desk, phones, cell phones and computers
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor and maintain team’s ability to meet or exceed contact and resolution of Service Level Agreements (SLA).
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness
- Create and administer disaster plans that will keep the company functional in the event of a crisis
- Responsible for Procurement, Installation and life-cycle maintenance of IT Hardware and Software
- Maintain software licensing
- Create and maintain relationship with external vendors
- Manage IT projects and ensure completion on time
- Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, LAN and PC equipment.
- Serves as the technical and communications liaison to and from end users for IT communications, initiatives, needs assessment.
- Gathers business needs and liaises with senior management team to propose technology-based solutions where appropriate.
- Other duties as assigned
Competencies
- Technical Management
- Technical Understanding
- Analyzing Information
- Staffing
- Problem Solving
- Data Center Management
- Developing Budgets
- Coordination
- Strategic Planning
- Quality Management
- Asset Management
Physical demands
- Regular periods to include lifting up to 50lbs, bending, squatting, crouching, and reaching
- Must be able to sit and stand for long periods of time with frequent bending and stopping
Travel required
- Frequent travel to field branches (Travel up to 35% of the time)
Required education and experience
[Indicate requirements that are job-related and consistent with business necessity]
- Bachelor’s degree in computer science or Management Information Systems or 4 plus years on the job training in equivalent position
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Ability to manage personnel
- Hands-on experience with computer networks, network administration and network installation
- 7 years’ experience in information technology management
- Annual IT Budgeting
- Strong problem solving and communication skills required
- Comprehensive understanding of network architecture and client/server technology
- Ability to multitask and thrive in fast-paced environment
- Asset Management Experience
- Experience with VMWare and Hyper-V Environments
- Experience with Office 365 and Azure
- Experience with LAN Management
- Outstanding communication skills both verbal and written
Preferred education and experience
[Indicate requirements that are job-related and consistent with business necessity]
- 10 years of experience in information technology
- 7 years of experience in information technology management
- Experience with Windows Server Environment
- Experience with VMWare and Hyper-V environments
- Experience with Office 365 Administration and Azure
- Project Management experience
- Working knowledge of IntelliDealer, IBM AS400, TARGIT BI
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Affirmative Action/EEO statement
Dynamic Equipment is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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