What are the responsibilities and job description for the Field Technician / Alarm & Activation (ORL) position at SYNERGY FLORIDA?
Synergy Florida is currently seeking Residential Activation / Service Technicians to provide excellent customer service while completing installations, activations, and responding to service calls. Prior experience as an Installer in Security, Structured Wire, Home Theater, and/or CCTV is preferred.
Knowledge & Skills
You will be required to successfully activate monitoring solutions, install, program, service, and troubleshoot alarm / security systems primarily with Alarm.com & DSC, Qolsys/Clare. As a professional installation technician, you will be terminating and or programming end devices for access control, CCTV, and security services. Additional tasks include training the customer in proper use of their selected system. The expectation is that you will work quickly/efficiently while adhering to demanding quality and safety standards, work independently with minimal supervision, diagnose and repair issues.
Participate in an ‘on-call’ Paid support rotation which may include 24/7 response time requirements. Availability to travel to service locations utilizing company provided vehicle.
Qualifications:
BASA / FASA Certification (or eligible)
Valid Florida Drivers’ License
Satisfactory completion of pre-employment drug screening, random drug screening, and background check
Abilities:
Lift a minimum of 50 pounds on a consistent basis
Work in extreme temperatures (summer heat / winter temps)
Flexibility to work hours outside of normal work-schedule as needed to meet business deadlines
Work safely and responsibly to avoid injuries, damage to property, loss of unused materials, and clean up installation debris
Work in confined spaces – attics, crawl spaces, etc.
Program panel and set up monitoring service
Climb ladder
Push, pull, squat, bend at waist
Work with arms overhead
Follow directions
Synergy Florida provides the highest level of service and installation though our Core Values of: Excellence, Integrity, Teamwork, Perseverance, and Ministry.
EEO / Drug Free Workplace
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
Synergy complies with protocols as provided by the CDC; protocols to change with new requirements, etc.
Experience:
- Troubleshooting Security: 3 years (Preferred)
License/Certification:
- Florida Driver's License (Required)
- FASA/BASA certification (Preferred)
Work Location: One location