On Call Administrator

Are you PASSIONATE about caring for people? SYNERGY HomeCare is looking for an individual to join our team as an On-Call Administrator.

SYNERGY HomeCare services people of all ages, providing only the best companionship, homemaking, and personal care services in the communities of Central IL (Bloomington/Normal, Champaign/Urbana, Decatur, and Springfield). Our caregivers are responsible for companionship (conversation, planning activities, medication reminders, maintaining a safe environment, hospital sitting, etc.), homemaker activities (light housekeeping, grocery shopping, running errands, meal preparation, etc.), and personal care (bathing, grooming, lifting/transfers, etc.) Our administrative staff manages schedules, care coordination, and communication between caregivers, clients, and other administrators.

Job Description

The On-Call Administrator is expected to perform a variety of duties, working closely with the Staffing Coordinator to provide the highest quality of service to our Care Staff and the Clients we service. You will utilize your fast-paced problem-solving skills, open and friendly customer service skills, and your passion for caring. This position is an ON-CALL position will require you to answer phones from your home or remotely from the hours of 5p-9a Monday- Thursday, and Friday at 5p until 9a on Monday morning every other week.

Responsibilities:

• Review Schedules with Staffing Coordinator

• Answer all incoming calls and respond as needed

• Communicate with Caregivers and Clients, as schedule changes arise

• Update scheduling system with any schedule changes

• Document all calls and details needed

Qualifications:

• Direct experience with caregiving

• Direct experience with office work//administration

• Be PASSIONATE about caring for people

• Excellent computer skills

• Professional Phone Etiquette

• Ability to multitask and problem solve

• Be able to pass FBI/DOJ Background Check

Requirements:

• Valid Driver’s License and insured reliable vehicle

What You Get

In return, we offer flexible schedules, competitive wages, ongoing training, and an opportunity for you to make an incredible difference in someone’s life!