What are the responsibilities and job description for the Regional Sales Manager (Pharma) position at SYNTEGON?
Company Description
We are ready to try something new. Are you?
We at Syntegon Technology are already developing sustainable overall solutions for the pharmaceutical and food industries. As an independent company, which emerged from the Bosch Group, 6100 experienced employees in over 15 countries are working to further expand our leading position as a supplier of process and packaging technology. Use your passion and commitment to contribute to a better quality of life around the world and to actively shape our future.
This position is Remote. Candidates must be located in the Western US.
Take the first step! Apply now!
Job Description
SUMMARY:
Plan, organize and/or direct customer activities for the assigned region (Pharma Western & Central). Conduct sales related activities between customer and the company to determine customer needs, engineering specifications, design modifications and other technical issues pertaining to fluid bed and high shear mixer technology, tableting and coating technology, and encapsulation and check weighing technology. Monitor customer satisfaction and work with Syntegon resources to improve customer satisfaction.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Establish and maintain positive working relationships with customers and prospects. Determine competitive situation and develop strategies to facilitate short and long-term sales and customer satisfaction.
- Cultivate a positive image with the customer to gain confidence in Syntegon pharmaceutical oral solid dose products to become the preferred vendor.
- Conduct sales calls through personal visits as well as telephone screening with customers and prospects within assigned region.
- Work closely with customer's engineering, manufacturing and purchasing personnel to plan, organize, make recommendations and evaluate specifications for machinery requirements.
- Provide accurate and complete information to assist with the preparation of quotes. Review all quotes prior to presentation to customer.
- Advise the Product Management / Application Engineers of specific conditions or issues specific to the project to enable them to resolve unusual engineering and design variations.
- Provide assistance, support and consultation to engineering and customer during the project cycle. Attend important project meetings; participate in key decisions.
- Prepare administrative reports including sales call reports, sales forecasts, and documentation as it related to customer's projects, procedures and the industry. Maintain and update the computer-based sales information and planning system.
- Maintain comprehensive knowledge of Syntegon pharmaceutical oral solid dose products and capabilities to keep customers informed of new products or technologies.
- Monitor and work with Syntegon resources to enhance customer satisfaction with accounts in assigned territory.
- Represent Syntegon at various trade shows and conventions.
- Continually work on improving technical knowledge and understanding of products sold and customer manufacturing processes.
- Work closely with PHS Sales Director, PHS Business Development Manager and product management / application engineering to develop short and long-range sales strategies for current and new products.
- Provide feedback to PHS Sales Director, PHS Business Development Manager and product management / application engineering department on industry trends and competition.
- Ability to work out of home and travel a minimum of 50% of the work-year.
- Actively lead and participate in Continuous Improvement of processes.
Qualifications
Basic Qualifications:
- Bachelor’s degree (Engineering or Life Science field strongly preferred)
- 5 years successful sales experience.
- 5 previous years of sales/marketing experience required.
Preferred Skills and Knowledge:
- Strongly prefer experience in the pharmaceutical industry
- Experience in the industrial capital equipment industry preferred.
- Previous territory management experience along with excellent customer relationship skills strongly preferred.
- Ability to work under pressure to execute moderate to high capital sales transactions.
- Knowledge or experience in FDA device, diagnostic or pharmaceutical area helpful.
- Strong skills in self-organization and independent work.
- Excellent service orientation with customers and company employees.
- Patience and tenacity to endure a long-term sales cycle and success with establishing new customer contacts.
- Willingness and ability to travel up to 70% time.
- German language skills a plus.
- Strong comfort level with complex systems and processes.
- Continuous improvement mind-set.
- Negotiation skills.
Additional Information
Physical Requirements:
- Normal Office environment, working at the computer,
Internationally travel to other Syntegon Packaging sites, suppliers, Corporate meetings
- 401(k) – attractive employer match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short and Long Term Disability Insurance – Employer paid
- Identity Theft Insurance – Employer Paid
- Education Assistance Program
- Paid Time Off
- Employee Assistance Program
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
NOTE: All official Syntegon job postings can be found at www.syntegon.com. Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.