Customer service representative

Sysco
Brockton, MA Full Time
POSTED ON 7/16/2024 CLOSED ON 7/22/2024

What are the responsibilities and job description for the Customer service representative position at Sysco?

Company :

US1985 Greco Concord South California (Concord Foods, Inc.)

Sales Territory : None

None

Zip Code : 91746

91746

Travel Percentage : Compensation Range :

Compensation Range : $16.83 - $25.29

$16.83 - $25.29

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

BENEFITS INFORMATION :

For information on Sysco’s Benefits, please visit

Schedule - Tuesday to Saturday 8 : 30am to 5pm and Saturday 7 : 30am to 2 : 30pm

JOB SUMMARY

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers.

As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

RESPONSIBILITIES

Answer all incoming concerns / needs from all customers

Key pick-up request, Handle transportation / routing on delivery questions

Process will-call orders

Provide customers with invoice copies.

Process credits

Maintaining Call list

Monitor orders before the cut-off

Communicate regularly with the AE (account executives) and customers.

Perform other duties as directed by Supervisor.

QUALIFICATIONS

Education

High school diploma or equivalent.

Experience

1 year prior outside foodservice sales coordination or customer support experience

Preferred : Previous call center experience

Professional Skills

Strong telephone communication skills

Able to work in a fast pace environment

Ability to sit and work at a PC for extended periods

Proficient in MS Office

Last updated : 2024-07-16

Salary : $17 - $25

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