- Job Responsibilities:
- Responding in real time to leads coming through T-Mobile for Business website and other marketing campaigns
- Managing and cleansing data in the Salesforce CRM system as leads are entered
- Emailing and calling prospects to understand and build their interest in TFB solutions
- Carefully following the follow-up sequence, lead management process in Salesforce, and the qualification process to qualify leads and prevent fraud
- Researching leads, following up with them and assigning them to the appropriate sales person
- Providing feedback to Marketing team on lead quality, processes and performance
- Also responsible for other Duties/Projects as assigned by business management as needed
Education:
- High School Diploma/GED Req
Work Experience:
- Less than 2 years Call center/sales experience Req
Knowledge, Skills and Abilities:
- Technology
- Sales
- Communication
- Client Relationship Management
- Additional Job Description
- At least 18 years of age
- Legally authorized to work in the United States
- T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicants first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by calling 1-844-873-9500. Please note, that this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Job Type: Full-time
Pay: $48,500.00 - $65,600.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
Ability to commute/relocate:
- Maitland, FL 32751: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location