What are the responsibilities and job description for the Director, Reference Data position at T. Rowe Price?
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
The Director, Reference Data manages a team that oversees the setup of reference data for the securities and accounts for the firm. This position will be a member of the Global Investment Operations Middle Office Leadership Team and will work closely with the Investment Staff, Trading, and Data Management. This position will drive the strategic security reference data solutions partnering with technology, Investments, partner support areas and external service providers.
Role Summary:
Serves as a subject matter expert for reference data, both securities and accounts. Anticipates, identifies, and implements enhancements to the firms processes for efficient and well controlled processes, including our outsourced providers. Works independently with direct accountability for a set of complex processes and would allocate or coordinate work within team.
Responsibilities:
- Influences leaders to set new protocols and policies to administer a broad range of solutions, leveraging specialized expertise to ensure proper controls and validations are in place and that activities are accurate and compliant. Leads across teams in identification of quality, accuracy, or compliance deficiencies and corrects; may serve as a final reviewer for complex reconciliations. Trains less experienced peers and support staff on preventing errors and interpreting process controls. Develops, with leadership, implementation plan, refined operating processes and controls.
- Influences control standards across the management team. Fosters the relationship across Global Investment Operations, relationship managers, portfolio managers, custodians, and clients to ensure the collection, analysis, and communication of information that impacts accounts. Identifies, develops, drives, and implements strategy for risk measurement, risk reduction, and process improvement. Drives accountability and ownership within the leadership team to manage complex queries from internal or external clients and follows through to resolution.
- Creates standardization for highly complex client or product requirements. Guides leaders on problem solving by critically questioning and analyzing practices that impact adjustments needed to internal and external books and records and performs a final quality review, confirming resolution. Monitors risk and acts as subject matter expert when building end-state infrastructure of outsourced providers for key and high-profile accounts.
- Influences changes to maintain a competitive edge in the industry and to manage risk to the firm. Establishes controls, checks and validates third-party reconciliations; provides direct feedback to third-party providers on their performance and quality, responsible for resolution. Leads partnership with clients and internal stakeholders to prepare account outsourcing plans; stewards account transition process to the end-state infrastructure of outsourced providers that will have impact across clients and internal stakeholders.
- Creates periodic report templates and dashboards outlining relevant operational metrics like error or recalculation rates, client satisfaction, responsiveness, time to resolution, etc. Provides analysis of metrics and develop recommendations to address deficiencies. Collaborates with management to prepare and implement solutions.
Typical Qualifications:
- Bachelor's degree or the equivalent combination of education and relevant experience AND
- 10 years of total relevant work experience
- Deep security reference knowledge and the supporting processes/controls
Preferred Qualifications:
- Industry experience within Investment or Asset Management firm
- Solid understanding of complex securities
- 5 years of People management experience
FINRA Requirements: FINRA licenses are not required and will not be supported for this role.
Work Flexibility: This role is eligible for remote work up to two days a week.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
- Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
- Flexible and remote work opportunities
- Health care benefits (medical, dental, vision)
- Tuition assistance
- Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
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