What are the responsibilities and job description for the Store Manager position at Tabacalera?
Key Responsibilities
- Experience with managing high volume stores.
- ·Achieves overall sales, KPI and profit goals of his/ her assigned location.
- Manages day to day operations of the store as an on-the-floor leader.
- Performs all functions and ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner.
- Delegates tasks appropriately and holds team accountable.
- · Models and ensures all Casa de Montecristo policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
- Ensure compliance to all state and local regulations.
- Maintains a comfortable, responsible and safe environment.
- Analyzes store reporting to identify opportunities and implements plans to increase topline retail sales and profitability through product education, events, and outside partnerships.
- Partners with store leadership team to ensure all expenses and costs within the store to achieve positive store contribution and be in line with the set budget objectives.
- Recruit, train and lead a team of top performing associates. Challenges and inspires others to achieve and execute sales driving initiatives.
- Monitors and manages store staffing levels, proactively and according to the needs of the business.
- Provides coaching in the moment and performance feedback to employees.
- Acts as an ambassador for the brand within his/her market. Active participant in local networking, marketing, events and activities.
- Must be able to effectively communicate both verbally and written, across the organization.
- Maintains visual standards to support the brand image.
- Demonstrates an energetic, persistent and professional demeanor.
- Other duties as assigned by the Store Manager.
Skills and Competencies required
- Ambitious self-starter, adept at leading through others to consistently deliver superior results.
- A track record of motivating and inspiring a team of individuals to meet challenging standards.
- Desire to develop oneself and others. Seeks and delivers constructive feedback.
- Demonstrated flexibility and emotional intelligence to confront frequently changing business conditions with energy and accountability.
- Strategic planning and execution skills.
- High attention to detail.
- Strong analytical and problem-solving skills. Uses data to make informed decisions with pace.
- Understands the big picture and demonstrates good judgement to best serve the business.
- Excels in time management and multitasking. Ability to manage competing priorities and thrive in a fast-paced environment.
- Natural communicator with a strong executive presence. Known to build relationships both inside and outside the organization.
Qualifications/Skills
- One plus years of retail or hospitality management experience.
- Deep knowledge of retail and/or hospitality business
- Ability to work a flexible schedule (night, weekends, holidays)
- Previous experience with successfully coaching and developing others is required
- Exceptional interpersonal skills
- Superb oral and written English communication skills
- Hands on team player with a strong work-ethic
- Ability to travel, as required (less than 10%)
- Proficient with Word, Excel, and Outlook
- Ability to relocate within the Casa de Montecristo portfolio of store locations
Work Environment/Conditions:
While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.
Work Location: In person